Not Looking Good for PrimaRewards

March 14, 2003 · 12 comments

PrimaRewards continues to have technical problems and it has been about a month since any official word from the owner. Support requests have gone unanswered, points are not totalling (although they do show up in the transaction history), there is no management presence in the forums, and their long-time technical ops person and forum co-moderator Bret Gallagher confirmed to me in a private message that he is no longer employed by the company.

Implications? This is never a positive sign for a rewards program, especially a smaller one (remember what happened with DisneyAwards when the owner had “personal problems” and left her site unattended for a little while — she ended up on the gptboycott list and had to take her site private). If you enjoy visiting the sites daily, I urge you to continue. However, if you were planning to make a purchase or signup to a trial offer for points, I’d suggest you go through another rewards program for the time being. Until we get some sort of word from Prima’s management, we can only operate under the assumption that the site is just running on autopilot, and its future is a huge questionmark.

I’d also like to make a personal request that if you enjoy this site, please bookmark it (CTRL-D) so it will appear in your Favorites list and you won’t lose it altogether. Most of my daily hits are coming through Prima’s Site Visit option, and if that option goes away, I hope that you’ll continue to drop by and read the latest news and stats on the various rewards programs.

In the meantime…we continue to watch and wait…and hope that Prima’s staff (whatever’s left of it) gets its stuff together before completely ticking off all present members and creating such a bad reputation that new folks will stay away.

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mary March 14, 2003 at 6:01 pm

how about signing up with other site— like creationsrewards.

teresa March 14, 2003 at 8:40 pm

I HAVE had my points updated once in the last week or two. I agree however that it’s not looking great. By the way, I DID bookmark this site. I enjoy it. :)

Catherine March 15, 2003 at 10:28 am

CreationsReawards isn’t looking too good either – they are down to a measly 2 points per day and threateneing to take one of them away.
I also sent Prima a “what’s happening” email no answer and my points have only been updated once in the last fortnight

alan March 15, 2003 at 3:49 pm

How about

alan March 15, 2003 at 3:49 pm


cheryl March 15, 2003 at 8:03 pm

I have prima rewards in my favorites and I click on the Visit but there is nothing there to go and visit.I’ve been a member for quite a long time and have lots of points and I sure hope all the members don’t wind up losing them.

Emma Jordan March 16, 2003 at 11:20 am

Same thing here, I had my points updated a couple of weeks ago but that’s all. RefRewards has a good paid to sign up bit if that helps anyone. Feel free to email me for a link, I find it odd that this site still has a click through despite the first thing you read being negative about them but I guess that shows there is a problem with the site maintenance. I hope things improve!

Becky March 16, 2003 at 3:22 pm

My site is still up on Prima as a click-through because Scott obviously hasn’t read my site in a while. ;) Just kidding. I have ads in multiple places. It doesn’t necessarily imply full support of those sites’ management decisions. Scott is a fair person and I think he would understand that as a matter of personal integrity, I could not give him more favorable press than his site merits simply because I advertise there. And Prima right now is a ship without a captain, which is okay for some sites (i.e., Blink) where we’ve come to expect that, but Prima had previously set a standard for exceptional customer service and to simply disappear for a month at a time leaving no one answering support requests or managing the forums is not something that can go without comment on a website on a mission to “compare rewards” programs.

sheila March 18, 2003 at 10:43 am

I just went to check their forum for any news and this is what came up:
Our forums will be unavailable for approximately 3 days beginning 3/18/2003 while we bring our site and systems back up to currency.

Becky March 18, 2003 at 11:25 am

Thanks for the scoop, Sheila!! Sure hope Prima is able to get back on track.

renee April 15, 2003 at 11:38 pm

there are only 3 clickthru site on prima and I would advise caution clicking on the random site, the last two times I tried it, went to some page that was trying to download unwanted software to my computer and there was no popup requesting permission and the download window would not close, both times I had to reboot my computer to get rid of it. Also just a note on mypoints and blink, don’t give up on them yet, I just got my amazon gift cert from blink today, they had said 12 weeks in the email and it was pretty close to that. mypoints might be a little slow, but eventually I have gotten every reward from them and their weekly points are increasing.

npa nxx March 5, 2004 at 6:34 am

Where is David message gone?

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