There’s an interesting interview up with Greg Kaldor (VP of Merchant Services at Jellyfish.com) on GetElastic.com. He talks about, among other things, Smack Shopping (how it got its name, the psychology of chat, themed Smacks, etc.).
You all know I’m a big fan of the Jellyfish Smack. If you’re not a member, you definitely need to sign up — they’re having EIGHT Smacks this week, including one going on right now!