Memolink Review

August 7, 2002 · 126 comments

Memolink Program ReviewUpdated, 4/2011

Please click here to join Memolink.

Date Launched:
Sep. 1999
Reward Per Dollar Spent: Varies
Earn For: Shopping, signups, reading emails, playing games, surveys, referrals
Cash Out For: Gift cards including Amazon, Walmart, and Best Buy; check; PayPal; Various charity donations
Minimum to Cash Out: 19,200 pts for a $10 redemption; PayPal minimum is 43,200 pts ($25)

Limit One Account Per:
US Resident
Dollar Value of a Point: About 6/100 of one cent
Daily “Free” (Non-Spending) Points: Around 25 excluding surveys (which could add hundreds of points)
Value of those Free Points: About 1.4 cents/day (based on $25 redemption)

Common Rewards for Shopping and their % Equivalents
(based on $25 redemption):
40 Points Per Dollar = 2.3%
64 Points Per Dollar = 3.7%
80 Points Per Dollar = 4.6%
96 Points Per Dollar = 5.6%
104 Points Per Dollar = 6.0%
120 Points Per Dollar = 6.9%
700 (flat) Points = $0.41
2,800 (flat) Points = $1.62
5,600 (flat) Points = $3.24

Notes:
1. Memolink is free to join and they have an “A+” rating with the BBB. See their report here. They’re BBB Accredited which means they meet certain standards including a commitment to use good faith to resolve consumer concerns.
2. They’ve made strides to improve their shopping rates since my 2008 Shopping Rate Comparison analysis was released. At that time they were very low but they’ve since been raised to high average. The 2009 comparison will be released in mid-October.
3. Memolink survived some financial difficulties in the mid ’00s, but has emerged stronger and as a result, I feel confident in recommending the program to new members once again. Because of the drastic difference in how this program is being run versus the 2005-2007 era, I’m separating the Related Articles for reference into Before 2008 and Since 2008.

Free Coupons:Save Big, Earn Rewards, Join Memolink


Related Articles:

Since 2008: 2010 Annual Chat Recap, Memolink’s Owner Adperio Makes Inc. 5000 Fastest-Growing Companies ListMemolink’s “Highest Rebates Online” Claim Mostly Hype, 2009 Chat Bash Recap, CompareRewards.com 2009 Annual Chat Date Set, Current Memolink Review and Freebies for Joining2008 Shopping Rebates Comparison Chart
Before 2008: 2007 Shopping Rebates Comparison Chart, Memolink Upcoming Site Redesign, Memolink Sued by Levi Strauss & Co., Blockbuster Online vs. Netflix, Valentine’s Flowers Rebates, Memolink to Modify Memogold, 2005 Year in Review, Profane Trivia Question at Memolink, 2005 Shopping Comparison Including Memolink’s Old and New Rates, Memolink Anonymously Infiltrates Sites to Slam Critics, Memolink Screws Loyal Members, Memolink Site Down for Upgrades, Memolink to Revamp Site, Memolink Suspends Referral Program, Memolink Spams, Violates CAN-SPAM Act, Memolink’s Latest Stall Tactic, Milesource Teams Up With Memolink, Shopping Rebate Comparisons, Daily Trivia Answers in Your Inbox, Memolink Deletes Accounts, Memolink CEO Says Site ‘Profitable’, Memolink ‘Fesses Up, Memolink Continues to Shaft Members, MemoGold=Hush Money, Memolink Promises Redemptions, Memolink Deactivated

Programs Like Memolink:

Like Memolink? These programs are similar: MyPoints, QuickRewards.net, CreationsRewards, SunshineRewards

This review last modified 4/2011.

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{ 126 comments… read them below or add one }

Anonymous October 2, 2002 at 8:37 pm

Need 3,000 points for 1st redemption.

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Grace Smith December 22, 2002 at 10:39 pm

I ordered a target gift certificate 5 months ago and still have not recieved it.

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Angela January 2, 2003 at 12:04 pm

I cashed in over 10,000 points in July of 2001 and still have not received my “prizes”.

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Anonymous January 3, 2003 at 9:28 am

i just won 5,ooo points on the memolink lotto so i’ll have to say it’s cool/

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Linda January 5, 2003 at 5:06 pm

It does take a while to get redemptions but I have always gotten them eventually (unlike some other programs). They have increased their emails and gotten the search engine working so there are more points available here then in many other programs. I’m staying with this one.

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Kristy January 11, 2003 at 2:01 pm

Ordered a gc October 2002 for $10 Walmart still not here as of January 2003.

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Becky January 12, 2003 at 7:58 pm

Memolink was canned from Linkshare for not paying their affiliates. Memolink owed our company over 4,000.00 through Linkshare. They haven’t and don’t pay! BEWARE!

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Reilly January 23, 2003 at 9:51 am

I too order wendy’s gift. and have not recieved

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Elizabeth January 24, 2003 at 4:21 pm

I ordered somje GC in Sept 02, and have yet to receive them.

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SUSIE January 24, 2003 at 6:05 pm

I HAVE FOUND THAT THERE IS USALLY ABOUT A ONE TO TWO YEAR (YES, I TYPED YEAR) WAITING PERIOD FOR PRIZE REDEMPTIONS, BUT I’M STILL MAKING THOSE POINTS…LOL…HOWEVER, IF I DO NOT RECEIVE MY G.C.’S SOON, I MAY VERY WELL STOP TRYING SO HARD TO BUILD UP THE POINTS.

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Cheryl February 1, 2003 at 10:33 pm

I have cashed in several GC’S from Memolink w/ no problem in the past. But…. I ordered a GC about three months and not a GC in sight!

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Chris Ebert February 3, 2003 at 1:38 pm

$25 BLOCKBUSTER GiftCard(r)
Fri, 12/6/02 2:02 PM ordered
Wed, 1/8/3 7:32 AM proccesssed
not yet recieved
CASH – $50
Mon, 5/6/02 9:44 AM ordered
Mon, 6/10/2 9:53 AM processed
revieved within 2 months (around 8/10/02)
$25 BLOCKBUSTER GiftCard(r)
Mon, 10/1/01 6:33 PM ordered
Fri, 10/11/2 3:00 PM processed
not yet recieved
$10 BLOCKBUSTER GiftCard(r)
Thu, 8/23/01 8:47 AM ordered
Tue, 12/31/2 8:35 AM processed
not yet recieved
i dunno what to think, they can’t give me 10 and 25 dollar GC’s that are a year old, but can give me a 50$ check withing 2 months??? who knows!

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Star7 February 25, 2003 at 2:51 pm

Ordered a gift certificate in October ’02 and still not received (2/25/03). Responses to my email messages were always the same, “gosh thanks for your messages; we forgot but it’s on its way..” or something like that. Sounds like excuses to me…. I’m cancelling my membership…Beware

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Tom March 27, 2003 at 12:01 pm

They are the worst. 7/01 orders filled a year and a half later (but still not received).

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Carol April 2, 2003 at 1:08 am

I received a $25 GC last year after waiting for 3 months for it. Now I’ve been waiting since Oct. 2, 2002 for another one, and Dec. 5, 2002 for another one. Just turned in another one last month and waiting on it. This is getting rediculous. Is there anywhere we can report these people. Blink is the same way.

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Patricia April 22, 2003 at 6:30 am

It sounds like I have company with my complain about Memolink. I thought it was a real cool program in the beginning. I saved up enough points and asked for a Wal*Mart $25 Gift Certificate in Jan. 02 and received that one Feb. 02. Saved more points and again asked for another certificate Oct. 02 and guess what? I’m still waiting for it. Emailed them twice…. both times they stated that it’s in the mail. It must be being delivered by pony express then !

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Cheryl May 2, 2003 at 1:21 pm

Well, after ordering my GC back in 11/02 I finally received the darn thang 5/01/03. I haven’t had any problems in the past w/ them but I guess they must be having some kind of something something lately.

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deb May 6, 2003 at 12:51 pm

I would also like to know of a place to go and complain about memolink, been waiting and waiting, sent e-mails and more e-mails, even complained to the head honchos, which sent me an email saying that writing them would not get me anywhere any faster, with no indication of when I would get my rewards, I”m sick of their flippant attitude and want satisfaction! As I told them I know they are getting paid so where’s my share….

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Connie May 8, 2003 at 2:13 pm

Memolink has had its problems, I know as I had redeemed for a $10 Pizzaria Uno card in May 2001 and got it in Feb 2003. BUT, I did get it. I have heard that they are up and doing better now so I am sticking with them, when I have the time that is.

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Joyce May 10, 2003 at 3:26 pm

Everytime I have sent an e-mail to memolink, it comes back saying they cannot be found. Does anyone have the correct address?

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Patricia May 10, 2003 at 5:37 pm

To answer Joyce….. Log in to Memolink. At the top of the page click on help. Click on customer service. There you will see a whole list of topics. Choose yours and type a way. Hope this helps.

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Robin May 12, 2003 at 1:29 am

Ripoffreport.com is a great consumer complaint and action webpage that has Memolink and other sites that are affiliated with it Mydollarshop.com,Freestores.biz and Liquidationshops.com among other scams. They have saved me hundreds so far,and I will not spend any money on the web without checking with them first! Good luck,there are a lot of scams out there on the internet. Robin Rhodes

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Cindy June 21, 2003 at 3:00 pm

Took Memolink 8 months to fill my $25 gift certificate, and still have not received it in the mail yet.

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Patricia July 7, 2003 at 6:11 pm

I think my faith in Memolink.com has been restored. They look as though they are making a come back. I finally received my Wal*Mart gift certificate in the mail, along with a letter explaining everything that had happened and the changes that are taking place. I’m excited by the news and will continue to stay with them.

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Tina L. July 17, 2003 at 11:37 pm

Please feel free to e-mail me with your comments regarding Memolink. I am seriously considering contacting those who offer rewards through Memolink to make them aware of the problem, but I would like to have a list of comments to forward along with mine. I sent e-mails to customer service, and all were logged except the one in which I told them I would contact the Better Business Bureau if I did not hear from them. I have called the corporate office to no avail. In January, I made a request I was told in June it would be here in four weeks. When I checked the site last night 7/17/03, it said I had “never” made a prize fulfillment request. I consider what Memolink is doing to be false advertising and a breach of contract with not only the advertisers, but its members as well. Since the company is an internet entity it may be subject to some federal laws, and if so, I intend on finding out.

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Matt August 1, 2003 at 10:14 pm

I have been a part of memolink for quite some time, and I have never been ripped off of a giftcard. Sure they might take some time, but I always eventually got it. A few months ago, emails went out asking that members confirm the giftcards they had requested. Did you confirm your giftcard? If not, this would explain why they voided your order.

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Matt August 16, 2003 at 12:12 am

Memogold program is being launched on Monday!!!

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Eric Borgos August 25, 2003 at 10:16 am

I am owed almost $40,000 in affiliate commissions from Memolink from a year ago, and they have not paid me. I used to link to them from my site at http://www.bored.com .

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Vicky October 3, 2003 at 10:29 am

I’m starting to believe they’re a ripoff too. It took me six months last year to receive my rewards and that was after I sent several e-mails, with the last one indicating that I would be contacting the vendors that advertised with them to let them know they had false advertising and it was beginning to reflect very badly on them. I also told them that I had accounts with 2 other reward programs and couldn’t understand why I received their rewards in 6-8 weeks and it took Memolink 6 months!

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marc November 3, 2003 at 1:56 pm

Memolink is still dragging their feet on redemptions. I requested my WebCertificate on 5/16/03. On Aug. 27 I was told that my redemption was “filled” on 8/21 and that “it generally takes around 4 weeks for the prize order to then be processed and e-mailed to you.”
I contacted Memolink again on 10/7 and 10/27, almost 7 and 10 weeks after my prize request was supposedly filled but still had not been received. On 10/28 I received a reply (obviously a form letter) that read in part, “Unfortunately, our summer orders have been delayed. We know this disappointing news, but rest assured you will receive your prize(s).” It said that I should receive my prize “in the next couple of months” and that an update would be sent out around Dec. 1st. The icing on the cake was when the note said “we ask that you refrain from sending emails regarding these prizes until you have received our update in December.”

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Marianne November 13, 2003 at 11:14 pm

Know how you feel about memolink. Read the following:
Marianne Wellman
Points: 2,324.30
Help > Priority Member Support
Your History
Reply 13-NOV-03 memolink@memolink.com Prize Fulfillment Dear Marianne: As I stated to you in a previous e-mail, those may take a bit longer to ship than we had hoped. Unfortunately I do not have a specific date or timeframe to give you at this time, however as soon as we know when your orders will ship, we will be notifying you via e-mail. We understand your concern, but we ask that you refrain from sending emails regarding these prizes until you have received an update from us. We also understand that this is disappointing news, but we ask that you bear with us while we work through the older orders. Sincerely, Henry W. Bullis Member Support Memolink, Inc.
Reply 07-NOV-03 WELLMANCLAN@EARTHLINK.NET Prize Fulfillment You ask me to bear with you. You brag that your September orders have already gone out. Well, I ordered mine not back in the summer, but in the spring, 5 MONTHS AGO. My nerves are wearing thin. I was promised that MY ORDER WOULD GO OUT WITH THE NEXT SHIPMENT. This was going to buy Christmas for my 2 year old. My husband had to shut down his business because the economy is so bad where we live. We don’t have the money to get our kids Christmas. I am disappointed in Memolink. It should not take 5 months. We should get priority over the gold members for the simple fact we ordered 5 months ago, not 5 weeks ago.
Reply 07-NOV-03 memolink@memolink.com Prize Fulfillment Dear Marianne: Thank you for your email. We are aware that you have a prize or prizes that were ordered earlier in the summer that have been filled and not yet received. Those may take a bit longer to ship than we had hoped. We understand that this is disappointing news, but we ask that you bear with us while we work through the older orders. As a MemoGold member, the new prizes you order are going out quickly! We are proud to announce that we have already shipped many of the September orders that were placed once the MemoGold system was implemented, and we will be finishing up the September shipments soon. Again, we thank you for your patience and loyalty this year. We hope that you are enjoying your MemoGold membership! Sincerely, Henry W. Bullis Member Support Memolink, Inc.
Reply 29-OCT-03 WELLMANCLAN@EARTHLINK.NET Prize Fulfillment I received a response from you from Henery W. Bullis about my prize fulfillment. Your company agreeded that I should have received my gift card by now, considering it says it was filled 2 months ago. He said tht mine would go out in the next batch of gift cards. Just wandering when that would be, the letter was sent three weeks ago.
Reply 15-OCT-03 memolink@memolink.com Prize Fulfillment responded 6 Oct
Reply 14-OCT-03 memolink@memolink.com Prize Fulfillment responded 6 Oct
Reply 06-OCT-03 memolink@memolink.com Prize Fulfillment Dear Marianne: Thank you for your email. And you are absolutely right, you should have received that gift card by now! We do apologize for the delay in your shipment and we hope to make it up to you. I will see to it that your prize is mailed when we receive our next batch of giftcards. Because you have waited so long for your prize, we would like to make you a MemoGold member! Your status will change from a regular Memolink member to MemoGold status on the 15th of October before 6pm Mountain Standard time. What does being a MemoGold member mean? As a MemoGold Member, you will be eligible for accelerated prize shipments, special bonus offers, more points and prize bargains designed especially for loyal members. On the 16th of October, you will receive an email welcome letter that will fully explain your new membership status. We can?t wait to have you earning more points and getting more free stuff! Thank you again for your patience and we look forward to an exciting future! Sincerely, Henry W. Bullis Member Support Memolink, Inc.
Reply 03-OCT-03 WELLMANCLAN@EARTHLINK.NET Prize Fulfillment My prize was filled 08/21/03 and I still have not received it. That was 9 weeks ago. Please respond. No one will respond to my emails. I just want my walmart gift card.
Reply 26-SEP-03 WELLMANCLAN@EARTHLINK.NET Prize Fulfillment This is now my third email and I can not get a response. It has been 5 weeks since my prize was fullfilled and I have not received it yet. Is there a problem with my account. It tooks 15 weeks to get it filled, now I would really like my gift card. After all, I submitted the request all the way back in May–almost 5 months ago.
Reply 20-SEP-03 WELLMANCLAN@EARTHLINK.NET Prize Fulfillment My prize said it was fullfilled over four weeks ago and I have not received it yet. It says that it should take about a month. This is my second email about this. Please respond. Mypoints fullfills there orders a lot quicker and it does not take this long to receive your prizes.
Reply 02-SEP-03 memolink@memolink.com Prize Fulfillment Dear Marianne: Thank you for your e-mail. We filled your order for you on 8/21/03 and it generally takes around 4 weeks for the prize order to then be processed and mailed. Thank you for your patience and have a nice week! Sincerely, Henry W. Bullis Member Support Memolink, Inc.
Reply 29-AUG-03 memolink@memolink.com Prize Fulfillment Dear Marianne: Thank you for your e-mail. We filled your order for you on 8/21/03 and it generally takes around 4 weeks for the prize order to then be processed and mailed. Thank you for your patience and have a nice week! Sincerely, Henry W. Bullis Member Support Memolink, Inc.
Reply 21-AUG-03 WELLMANCLAN@EARTHLINK.NET Prize Fulfillment 2nd request and would like an anwer. It has been over 12 weeks for my walmart gift card and it has not been filled yet. I am dissappointed in memolink. the click sites like my point does not take this long and you do not have this problem with them
Reply 19-AUG-03 WELLMANCLAN@EARTHLINK.NET Prize Fulfillment I requested a $25 walmart gift card 13 weeks ago as of 08/20/03. I was told to wait 12 weeks and it should show that it had been fullfilled. Please fill this immediatley.
Reply 11-AUG-03 memolink@memolink.com Prize Fulfillment Dear Marianne: Thank you for your e-mail. As it stated on the Web site when you ordered your prize, it can take up to 12 weeks for it to be filled after the order is placed. We hope to have the fulfillment down to a more reasonable amount of time in the next few weeks. Thank you for your patience and have a nice week! P.S. Your prize status is in your “Complete Prize History” in your Account History. Sincerely, Henry W. Bullis Member Support Memolink, Inc.
Reply 07-AUG-03 WELLMANCLAN@EARTHLINK.NET Prize Fulfillment on 05/28/03 I placed an order for the $25 walmart gift card. I have been checking every week to see if it has been shipped or not. I even emailed you about it about two weeks ago. You said wait 12 weeks. It has been 10 weeks. I just checked my account history and it says that I have never placed an order for a prize. Does this mean that I lost my gift card and over 2000 points that it took me to request it on 05/28/03??? I am a little upset here. Please help.
Reply 23-JUN-03 memolink@memolink.com Prize Fulfillment Dear Marianne: Thank you for your e-mail. As it stated on the Web site when you ordered your prize, it can take up to 12 weeks for it to be filled after the order is placed. We hope to have the fulfillment down to a more reasonable amount of time in the next few weeks. Thank you for your patience and have a nice week! Sincerely, Henry W. Bullis Member Support Memolink, Inc.
Reply 18-JUN-03 WELLMANCLAN@EARTHLINK.NET Prize Fulfillment How long does it take for you to fill the gift cert. to walmart?? I requested it 3 weeks ago and my account still says it has not been filled. Thank you and have a blessed day.

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ajay December 9, 2003 at 1:38 pm

Same problem, different story. After many, many months, I received an e-mail in June that my gc had been shipped. No gc. I e-mailed several times back and forth and was finally told (in October) that my order, along with “HUNDREDS” of others, was lost in the mail. Instead of replacing the gc, my account was credited the points, which I then used to place another order. Now that order has disappeared and the points have mysteriously reappeared in my account. Have two other orders waiting. Any bets?

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jeff December 16, 2003 at 5:37 pm

all i know is that any advertiser that uses memolink now carries the same tarnish. i won’t buy anything from them..i’ll just use them for their points and the non-existent gifts that will likely never show up.
soon the advertisers will wake up and realize that they are dealing with a shoddy organization which impacts their reputations. Perhaps they don’t care, which ought to tell you something about them as well.
Memolink…what a joke…remember – when something’s too good to be true, it usually is…

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Deb December 18, 2003 at 5:39 am

I have been on this site for years and have enjoyed it. It does take a long time to get your GC but they do come for me. I have made alot of money on this site. I still happy about it.

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Paula December 19, 2003 at 1:19 pm

I think Memolink should be called MEMOSTINK! I ordered a Target Giftcard for $50 waayyy back in June 2001. I received it July 03…should I complain? Heck yes! Two years return time is crappola. I ordered other things since around the same time frame and I am stilllllllll waiting. good think I am not holding my breath. From what i am reading, they seem to be very selective regarding their order fulfillment.

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CB January 23, 2004 at 10:57 pm

Memolink is defaulting on their promises to loyal members – beware! They are not shipping out prizes that they promise and from a recent letter sent today it appears they are putting anyone who uses their site without making purchases at the bottom of the list for prizes. And, they refuse to answer any e-mails about unfulfilled prizes! This is blatant fraud and blackmail to get members who want their prizes to start spending money on their site. I refuse to visit Memolink anymore and encourage all members to files complaints with the BBB and other agencies!
The letter they sent out today:
We are truly sorry that you have not yet received your prize. After three years of struggling with late prizes, we are still in the same position. You have likely heard more than one reason from Memolink as to why your
prizes have not been delivered. Although we have had some problems with our fulfillment system and old technology, the underlying problem has still not changed. We are still recovering from the “Dot Com” fall out dating back three years. Memolink is a small company of less then 20 people, and although we have tried many different ideas, and several new marketing strategies, it is a constant struggle to purchase $1.5 million dollars worth of prizes for which we were never paid by advertisers. The good news
is, we have slowly knocked out $1 million of that prize debt in the last two years, and those prizes have been shipped! The bad news is, we still have quite a bit more to cover before we are completely caught up, which we
feel will be sometime in the next 12 months.
As many of you are aware, Memolink, unlike many of its competitors, still honor the points you earn, even when we’re not paid by our advertisers. Other point programs are known to reverse the points you’ve earned when
they’re not paid by advertisers. We’ve always felt that our policy was a better approach as we didn’t want to penalize our members for something they had no control over. Recently, the economic climate for Internet
companies has improved. The resurgence in our economy, the positive trend in online commerce and the failing of less stable rewards programs (our competitors) are all positive signs for Memolink.
We do keep up with the buzz on the message boards. The most common statement made by Memolink members is they just want us to be honest about their prize orders. Frankly, we want to be honest. We will no longer put a soft-cushion on our excuse, or give you a date that your prize will
arrive. The truth is, we aren’t sure. We have many loyal members that come to our site each day to complete offers worth many points. These members keep us in business and will be rewarded – they will receive their prizes. We also have many loyal members that come to our site each day and
participate in only “free point offers” that don’t bring in revenue. We are happy to provide these free offers, but this has caused an unforeseen financial strain that may need to be corrected if prizes aren’t caught up soon.
What’s our solution? We have created a new prize delivery arrangement that will allow us to take many things into consideration before shipping the prize to a member. This arrangement is designed to deliver prizes first to candidates that will come back and earn us the most revenue, enabling us to ship ALL prizes quicker. We would like to say again, all the prizes that have been ordered will be delivered, but we will not be able to give you a
date at this time. After testing this delivery method, we hope to better predict when your prize will arrive, but we won’t be able to do so until we see how well it works. Suffice it to say, if you complete revenue generating offers on Memolink (shopping, credit cards, clubs, etc.), both old and new prize orders will be given some priority.
The MemoGold program was launched to select members to show our appreciation to those who have stuck with us over the years. We will keep the system in place and current Memogold members will still receive other benefits of having an upgraded account, but the accelerated prize shipping won’t be reintroduced until we have our prize shipments back under control. Once this has happened, we’ll be launching the MemoGold program in full force and we can concentrate on giving it the attention it needs to be the
best elite program on the Web!
You have continually asked us for forthright and honest answers. We are doing this for you today, even though it may not be the answer you want. We have confidence that this is the best solution, and quite possibly the
ONLY solution, if we want to get out of this three year prize shipping deficit.
We welcome your feedback – but understand that we are unable to answer all emails regarding specific prizes at this time. While we are working through this new prize plan, we will be concentrating on prize organization, and emails related to specific prizes may go unanswered until we know where we stand. All other questions related to your account will be handled as quickly and as accurately as possible. Without hundreds of prize questions daily, we hope to give more attention to other Member Support issues.
We appreciate your understanding. Please know we are doing the best we can to rectify this situation as soon as possible. When this new strategy proves successful, and we are able to ship all the prize requests, it will mean a new beginning for Memolink, and a fresh start for its loyal members!
Unlike others in the industry, we’re not looking to take the easy way out. We will pay off all prizes while continuing to enhance the point earning opportunities and services available to you on Memolink.com.
Memolink has been in business since 1994 and will celebrate its 10 year anniversary this June. We’re looking forward to another 10 years in business and hope that you’ll continue to be a loyal member.
Best regards,
Memolink Member Support Team

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SMB January 25, 2004 at 1:31 pm

It is true that Memolink is defaulting on their promises to loyal members! I received the same email as CB (1/23/04)and I immediately filed a complaint with the Denver BBB. It is completely unethical to retroactively change prize fulfillment policies and it’s borderline blackmail to tell loyal members (who have “hung in” for years in spite of all their whiny excuses for not delivering prizes as promised) that they’re going to the bottom of the pile unless they start generating money for the company. I have two outstanding prizes – one from July 03 I never recieved and after six months Memolink cancelled the prize, put the points back in my account and told me place my order again. The 8 weeks they said it would take to fill the new order is almost up and I thought I might finally get my prize. Instead I got the email detailed in CB’s comments. I’m through with Memolink, but I’ll do whatever I need to do to get the prizes that are owed to me.

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Kat January 25, 2004 at 11:27 pm

If you want to complain here is the info for the Better Business Bureau that you would go to (because they are based in Colorado). They have an easy 3 minute-ish form online that is worth filling out.
Denver Area BBB
1020 Cherokee Street
Denver, CO 80204 -4039
Phone: (303)758-2100
Fax: (303)758-8321
Email: complaints@denver.bbb.org
WWW: http://www.denver.bbb.org

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Becky January 29, 2004 at 8:45 pm

I posted a new news item about Memolink’s latest email at http://www.lurid.org/compare/archives/000358.html#000358
I resigned from Memolink a few days ago. Hope other will do the same. Screw those people.

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David February 10, 2004 at 12:17 am

I still have not recieved my $10 Wendy’s Gift Certificate when I redeemed my points back in October, but I did recieved my Burger Bucks in less than 10 weeks on my first redemption.

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Penhallow February 12, 2004 at 6:51 pm

Memolink is banning users for coding errors made by their company. They are refusing to fulfill pending prize orders of those customers and banning them without notice.
The situation is just getting worse.

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River's World February 17, 2004 at 9:03 am

I have been constantly emailing memolink.com about a $50.00 GC to amazon.com. The several gc’s I ordered were delivered in 3 months or less, but this one takes the cake–6 months and counting. I filed with the BBB in Colorado and with Internet Fraud as well. I still have yet to get a reply from memolink.com and they only ‘answer’ (using the term extremely loosely), on the message board like service on the site. I have constantly asked them what is the hold up and don’t give me the old ‘song and dance’ routine about being behind and all of that crap.
I have tried calling, but no one answers the phone or returns any message left in the voice mail. For a place of 20+ employees, must be one heck of a place–apparently on a constant break!!
The BBB in Colorado did send me a pdf file that had the sos that has been posted on numerous websites. I immediately emailed the BBB back and told them that this was the same crap they have been feeding all of the members and ex-members of memolink. All of the song and dance, but no answers. I also stated that this was fraud and ask what is to be done about this. I also suggested that a class action suit would be appropriate as well.
I am switching to mypoints. At least when you place an order, you get it in no time flat. I think the last order I placed, I got it in 4 days!!
Other than complain and constantly email complaints to memolink.com, there is nothing else to do. I am going to repost my complaints to the BBB and to the Internet Fraud (www.fraud.org). There is an online form or an 800 number. Maybe more complaints will put the fire under memolink’s rear.
River’s World

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tallchick February 18, 2004 at 6:09 pm

I got the email from Memolink today stating that they have problems with fulfillment of prizes. At least they admit to being slow. My greatest concern now is the actual integrity of this website. I am one of those who actually made purchases through memolink to gain points, and if they aren’t able to keep up with the promise of sending me my prizes in a sufficient amount of time, what makes me believe that this isn’t a total stiff company, thats just logging in my credit information or selling off other information. Is there some sort of class action we could file? I don’t know a thing about legal issues… but if there would be anyone willing to take lead in this, I will definitely take part.

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Tony Izzo February 19, 2004 at 2:39 pm

I also got their email about prize fulfillment. A couple of things struck me about it, however. The web site is still promising prize fulfillment within 16 weeks, although what they’re calling their “new policy” has been around for at least a couple of months (based on the fact that someone posted it here a couple of months ago).
Another thing that sticks out is the time line. Their excuse is that they’re still recovering from the dot-com problems of about “three years ago”. Since the dot-com bubble burst in 1999, This would mean that this particular email must be close to two years old. In it, however, they say that they expect to be caught up in the next 12 months or so. Simple arithmetic tells us that 12 months after a time that was almost three months after the dot-com bust is close to a year ago. Something just doesn’t add up here.
Tony

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Bill Ptucha February 27, 2004 at 7:33 pm

Memolink is a fraud. When I got caught up with the freak glitch of getting points continuosly they voided my present points and three prizes that were pending (two since July ’03). They are looking at any excuse to cancel out prizes. I will join any class action.

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Joseph G March 6, 2004 at 7:38 pm

I agree with a lot of the comments posted. I think memolink is acting fraudelently. The excuses for non performance are almost legendary at this point and laughable. What is most troublesome is the fact that even though they know they cannot honor their promises they are still out “there” soliciting the world for new customers with the same line of crap about prizes. I think contacting their credible merchants like American Express, Penny’s and Walmart and complaining may have some value. Also a class action suit is a possibility but it will probably drive them over the edge into nonexistence which may be a good thing. Somebody is milking this thing and the poor end user is left holding the bag — us suckers. It is time for memolink to face the music for its actions.

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Tim R. March 21, 2004 at 12:10 am

I, like the rst of you, am extremely upset with memolink. I placed an order for a $100 Best Buy Gift card in JULY 2003 and still not received it. When I have e-mailed them about it, I got a response similar to the one above. Memolink claims the time frame to ship a prize is “sixteen weeks.” Its been nearly twice that now. This seems like a pattern for them. They should state thata fufillment will take this long directly. In addition, they are cutting back the points on their daily offers.

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rich March 27, 2004 at 8:16 am

memolink has just canelled all multipul accounts at on household but kept all the points earned befor this action was in effect i cant even acess my account to cash out my points or give them away that is just wrong its bad enough that they lowered all the points for everything the site of the day is now only worth 3 points not 5 and the trivia question is down to 2 from 5, also the emails for checking out web sites went from 2 points to 1 , im verry dissappointed with memolink at this point.

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Alicia Morisco March 29, 2004 at 12:39 pm

I ordered prizes with Memolink a number of times and received my prizes on an average of 6-8 months later, if at all. My current prizes are over 1 year overdue. They have ignored my latest email requests for help regarding these prizes and they now owe me over $60. Horrible program. Do Not Use.

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Rian March 30, 2004 at 1:23 pm

I ordered a $25.00 Outback GC back in June of 2002 and after many emails with customer service and a few higher up’s, I received it just before Feb 14th 2004. I now have enough points to get another GC but find that every single prize redemption link is offline. Add to the fact that the daily links and trivia which used to be 10 points a day for both are down to 5 points a day.
I have a feeling this ship is sinking very fast.

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Rian April 2, 2004 at 10:52 am

Prize redemption is back up and I’ve placed my order for Outback today, hopefully I get it before 2005. “lol”

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Suzpep April 4, 2004 at 1:56 pm

It’s a crock. The only time you get prize fulfillment is when you are a frequent purchaser through them. If you are an occaisional shopper and earn points slow, forget it. I ordered two G.C.’s in July 2003. My email inquiries have been ignored, no response whatsoever.
Don’t waste your time!

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Merri April 5, 2004 at 6:25 pm

I too am done with Memolink. If you sign up now, there is only 1 account per household. When I first started, you could have multiple people per household, thus I have four in my house that were eligible. Now they want us to send in “proof” that everyone is over 18 by mailing or faxing what I consider personal information (drivers license). None of my family can now enter the site. It is blocked for us. I have also waited for over 10 months for my $50 gift certificate. I guess it won’t be coming now.

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annabel April 17, 2004 at 7:22 pm

I had ordered 3 $100 and 1 $50 Walmart giftcard since last year. I also place $10 cash request this year. They sent out email said the price are delay. However, I did get the $50 gift card and $10 this month…

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jennifer May 31, 2004 at 6:37 pm

I have ordered 2 g/c from memolink over the past couple of years and even though it took nearly 6 months to get each one of them, i did get them. I finally started emailing the CEO, David after the 16 week waiting period was up. However, I did order a gift certificate from them on 1/2/04 and still have yet to get it. I have sent two emails to customer service and two to the CEO. I can not believe that I have recommended this company to my family and friends. it should not take so long for us to get our g/c.

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heather June 1, 2004 at 6:21 pm

Anyone who gets their stuff from Memolink within a year can count themselves lucky anymore
The below is from a screen shot done on 6/1/04 – NOTE the dates!
They sent me the 2 $10 cards to shut me up since I complained to every official office out there – squeaky wheels get greased, but I need to get louder to get the one I ordered FIRST I guess.
Wal*Mart $10 Gift Certificate
Fri, 11/21/03
Fri, 5/7/04
Wal*Mart $10 Gift Certificate
Thu, 10/30/03
Fri, 5/7/04
Target $50 Gift Certificate
Thu, 6/12/03
not shipped yet

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marsha d. August 26, 2004 at 5:44 pm

I was getting very upset with memolink, especially after reading the reviews, and was not intending to use them ever again. I have changed my mind when I received 2 $100 Walmart gift cards, 2 $10 checks, 2 Hollywood Video rentals, and now I see my last 2 prizes, 2 $50 Shell gas cards have been sent. The initial prize was requested the beginning of June. I thought I would share my experience. Thanks – Marsha

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Char September 2, 2004 at 6:44 pm

My family has sent verification so we can all still do Memolink, but we just checked our accts. and amazingly 5 different GC have dissapeared from our accounts! Says we have never ordered any. 2 are from over a year and half ago and the others are just over a year. I have been member for 6 or 7 years so think I have ordered something in that time. LOL or is that crying?

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Sherman September 14, 2004 at 7:01 am

I still haven’t received a $25 gift cert. for B&N that I earned back in July of 2003. I have sent them emails and have written about 5 letters and they still haven’t sent it. I have friends that the same thing has happened to. These people are a scam! Don’t waste your time!

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Deb October 11, 2004 at 2:16 pm

After I had accumulated enough points to redeem something(1400 pts for blockbuster rental) memolink changed their policy & now you need to have 3000 pts before you can redeem them. So I joined a few programs & got my points a little over 3000 and then I couldn’t sign in anymore. After e-mailing cutomer service a few times I was told that my account was closed & I still have not been given. Why? I wasted my time earning points with them. Don’t join, they do honor their points! and they are hard to reach.

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lantakik December 23, 2004 at 9:41 pm

I have been hanging in there with Memolink as I am awaiting a gift certificate from them.
Is anyone having trouble with the login and links on that site? No matter what I click on, it just goes back to the login page.

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Aaron January 2, 2005 at 7:50 am

Memolink will flat out steal from you. Both a friend and myself ordered GCs in 2001 and have recieved nothing. I got an e-mail after two and a half years that said I was going to get my GCs. But still no cards. These people are thieves pure and simple.

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Marc January 12, 2005 at 12:04 pm

So Memolink (and PCHPoints) are allowing you to redeem points for a donation to help tsunami victims. But with Memolink’s track record on sending GCs (6-12 months), what are the chances that the donations will even be made soon enough to help those in need? Worse yet, what if it’s a ploy by Memolink to get us to trade in our points and then they NEVER send the money? Who would even know?

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tom January 15, 2005 at 3:31 pm

A few years ago this was a great site and I was getting my prizes within 6-8 weeks. Now they seem to be stalling and taking 7 – 11 months for my last 2 prizes

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wanda January 17, 2005 at 11:27 pm

Finally got $20 of the $45 in gift certificates. The remaining $25 disappeared from my prize history. After over 2 years, I’m taking my GC and not returning. . . .

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Becky January 18, 2005 at 7:52 am

Hi, Wanda and others reading here! Just wanted to say that all hope is not lost for those “missing” GCs. After one year, Memolink
doesn’t display outstanding redemptions on the screen, but they have assured other users that they are indeed still in the queue. I’ve gotten
several emails recently from folks who had pretty much written off ever receiving those old redemptions (well over a year late) but then were surprised to have them just show up in their mailbox one day! Will keep my fingers crossed that you’ll also be pleasantly surprised.
BUT — I definitely advise against using Memolink for online shopping or any other large points-earning activity. There are too many other rewards programs with excellent reputations for sending GCs on schedule.

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Chris January 18, 2005 at 8:59 pm

Imagine my surprise today, getting a $25 Best Buy card that was ordered back in August 2003! In the past month I have received every gift card that I ordered (the Best Buy, 2 Applebees, and a Blockbuster card) over the last 18 months. I’m only waiting on one more – but since that was requested only this past July, I figure I still have another 8-10 months to wait for it. I’m still not convinced Memolink will ever be the site it once was a few years ago – but at least they are starting to make good on prize fulfillments!

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Jane January 19, 2005 at 1:25 pm

I ordered a $50 Walmart GC in Oct 2003. I have never seen it. Either they don’t answer emails or send a snotty reply. Don’t waste your time , they are dishonest.

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Sherry February 21, 2005 at 4:50 pm

I have not had ANY trouble receiving my MEMOLINK prizes. They usually take 6-8 weeks to process, but I have been happy with the responses to my questions and have always received helpful information from their customer services reps.

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Anonymous February 21, 2005 at 8:11 pm

Memolink is the worst by my standerds ever………..
You all should try my points ……..much better
And you get your prizes within a week two at the most

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italyfiles February 21, 2005 at 11:55 pm

I received a few gift cards from them and donated the points. It takes about 12-26 weeks to get the price but it does arrive. They also send a follow up e-mail so if you don’t receive it let them know and they’ll send you a new one. I found that by clicking daily and in the e-mails, I can get enough points in a year for a $10 gift card.

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Robin Dilley April 17, 2005 at 11:43 am

It is going on 2 years now for my GC, I should have 2 of them by now, one for $25 and one for $75, ripped off and mad.

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Monika April 20, 2005 at 11:00 pm

Just wanted to share some good news. I too held on. In December, I received the BP gift card that I had ordered last year in March. On February 22, 2005 I ordered a $10.00 home Depot Gift card. Last Thursday, April 21, 2005 I received it. It took eight weeks, but considering on the order confirmation form it told me to expect it in 12-16 weeks, I was thrilled!

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Jenna May 1, 2005 at 11:32 pm

Well, what do you people think about the “two month” limit on logging in and earning or spending points? I was a member for about 4 years, now, and tonight I have canceled my membership because they took ALL of my alomst 16,000 points that I had earned in that time. I was a “Memogold” member – a lot of good it did me! They claim I went for two whole months without logging in or earning points or anything, which is flat-out BULL!!! Yes, I did give birth and have an emergency C-Section on Jan 24, 2005 and I was on heavy pain-killers for over a month, and I was severely anemic both before my baby’s birth and even moreso after her birth, because of blood loss. I guess Memolink is hoping that people will actually have lives, so that way they can steal our hard-earned points! And, by the way, I was one of the people who did more than just click emails, search, do surveys and other ways to get free points…I actually spent money through Memolink. Never again. Very disheartened and disappointed.

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Jennifer May 13, 2005 at 1:08 pm

I signed up for memolink and completed an offer to received $50 for a restaurant of my choice. I received my points and ordered my cards.
I was sent another email to sign up with memolink. I signed up again with another email address completed TWO offers and then the trouble started. Memolink would not transfer my points from one account to the other. I made a mistake and they wouldn’t budge. NOW THEY HAVE DELETED BOTH OF MY ACCOUNTS AND I WON’T RECEIVE ANYTHING!!!!
I was seriously jipped. I contacted them numerous times and they responded with no regard to my satisfaction. THEY ARE NOT WORTH THE TROUBLE. DON’T USE MEMOLINK!

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Stephanie July 12, 2005 at 5:58 am

I just spent 2 hours on coolsavings.com completing surveys sponsered by memolink I was suppose to receive a gift worth $50.00. After 2 hours on line with these surveys I just kept returning back to the beginning which I started and was never given the option to get my free gift!! I was so mad, I mean burning mad! I emailed coolsavings.com to inquire and they stated that my email was sent to an unmonitored mailbox!! What is this I asked in my reply email and my email was rejected!! So I dediced to contact memolink directly and saw complaint after complaint!! What a waste of my time! I cannont believe coolsavings.com endorses them I cannot believe anyone does! What is going on here? Coolsavings.com is out along with memolink! I have better things to do with my time, don’t we all??

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Peaches July 14, 2005 at 4:53 pm

Dude, Stephanie, I have no idea what you are talking about. That isn’t Memolink at all. You need to go to Memolink.com and check it out. They are sending out prizes a lot faster. I got mine in 2 weeks. And they are doing so much better.

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danie July 15, 2005 at 1:46 am

I have gotten my prizes through memolink but it took them over 6 months each time to get it to me. They each had an apology letter with them.

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Bill July 15, 2005 at 4:30 pm

First giftcard $50 Outback took 18 months to get & yes I ordered thru E-bags,overstock,etc. Secondly now website is under constuction??????

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Anonymous July 17, 2005 at 12:39 am

Memolink’s website went under construction, when it came back they had wiped out all my points, said they would update my profile but still have not. DO NOT WASTE YOUR TIME ON MEMOLINK

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BETH July 17, 2005 at 2:49 pm

I PURCHASED $50.00 IN AVON FROM MEMOLINK,I WAS SPOSE TO RECIEVE 7 POINTS FOR EVERY DOLLAR SPENT.I HAVE NEVER RECIEVED THEM IN OVER 6 MONTHS IT STATES 30-45 DAYS.MEMOLINK WHAT A JOKE.

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kim P July 21, 2005 at 4:07 pm

Memolink sucks now! They 10x the points, but to earn the points – the points value are the same- The surf- 1 points before and after, even though everything else was 10x.

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Dabladel July 22, 2005 at 10:48 pm

I’ve been a member of Memolink for 3 to 4 years. I’ve ordered numerous prizes and got most of them in a timely fashion, There were a couple that were slightly overdue, but after a friendly email to them, the prizes were sent shortly thereafter. I have had a good Memolink experience.
I’ve read this message board and I see a lot of complaints about the Memolink rules. In order to BE a member of Memolink (as with a bunch of other companies), you HAVE to agree with their terms and conditions during the sign-up process. If you didn’t agree, you could not of become a member. I get the impression several of you didn’t actually READ what you agreed to, but rather just clicked that you accept and signed up. For instance… of course they need verification of multiple members in a household signing up, otherwise they would have tons of people signing up “pretending” to have a full household and thus ripping Memolink off. Memolink has every right to protect their company from being scammed. There are other “rules issues” on this board, and the same theory applies to all of them… YOU AGREED TO THEIR TERMS AND CONDITIONS. Also, in those terms and conditions, it CLEARLY states that they can change whatever rules they want to, anytime they want to… AND YOU AGREED TO IT!
As far as being awarded your points by completing offers, I bet a bunch of you don’t know that you HAVE to have your browser security options set to allow ALL cookies, and you should empty your cookies, temp files and history BEFORE you log onto Memolink. They also tell you to turn off your pop-up blocker. That’s just the way their system works, try it… it works. After you have finished your Memolink sessions and log out, reset your browser security options back to normal or whatever. You need to allow these cookies when you link to one of the Memolink sponser sites, because the planting of those cookies is what allows the other companies to report your points to Memolink. If YOU don’t do it right, THEY can’t do it right.
As far as the “delay in prizes” posts I read here, it seems most of the posts near the begining were mostly about that, but I see fewer and fewer as it gets closer to now in July 2005. Logic says their starting to catch up. More power to them. Hey I got that same letter we all got in the summer of 2004. They could have just folded up their tent and gone home (remember the terms and conditions?), but they vowed to work through it and it looks like their succeeding. Also keep in mind, they have 20 people working on millions of prizes. One post up there suggests they are sitting around on coffee breaks all day, but only 20 people trying to get out millions of prizes, sounds like a mighty big task. You think you’re overworked now? Imagine a million tasks at YOUR desk or work station. I wonder if they even have time for a coffee break. Not to mention, from the looks of these complaints, they have to spend a lot of time dealing with members who don’t like the rules even though they agreed to them, or didn’t get their points, because their cookies weren’t open or for some other reason( hey I screwed that up in the early days of my membership, too). I think these folks are probably pretty busy.
I like they new layout they designed. It took a few days to get use to, but after a week I’m rolling through it with ease. They changed some of the point reward amounts, some are lower now, but many of them are higher. They raised some of the point redeeming amounts, too. My gasoline and groceries are more expensive now, also. That’s just inflation. I can’t fault them for keeping up with the times. I’m not giving up on Memolink.

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Panhallow July 29, 2005 at 5:38 pm

That’s too bad. Cause one day, they’ll shut down your account and/or delete your points for unfair reasons, and you’ll realize what a waste of time and energy memolink is.
Just a scam, pure and simple.

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Gerry August 3, 2005 at 9:04 pm

Today I accidently bumped into this website, and to my surprise, I’ve found out that I’m really not confused and misguided. Ever since MemoLink re-opened their website, I’ve been sending them email asking a jillian questions about MemoGold Star Quality — how many points to reach Star Quality, which tasks earn points toward Star Quality, what the heck is my star counter supposed to look like when I have achieved Star Quality. None of the answers can be found in the FAQ,s. In the first place, I don’t think I have EVER posted questions to MemoLink CS that were returned with a complete answer. I have ALWAYS had to reply back and re-ask at least parts of my question(s), or worse, the entire question that was completely ignored. I thought they were just plain stupid and didn’t know how to read very well, but after reading here, I think they are avoiding answering questions on purpose in hopes that one will forget about it or just give up in exasperation. In the last day or two, I learned that MemoGold Star Quality can only be achieved by signing up for offers. Triva, website visits, Siteoftheday, lotto, surveys – no points earned from these activities are applied to MemoGold Star Quality. So, since one has to have reached Star Quality within 6 months of having earned the points to become a MemoGold member or be demoted back to a plain member with no 10% added to points earned, and since it takes for ever and maybe never, to receive credit for accepting offers, I predict that the MemoGold program will sooner than later be phased out due to lack of members. At the point in time that they shut down to rebuild the website, I was less than 3,000 points away from being able to redeem a $100.00 cash award. I was foolish and saved up the points rather than cash them out for smaller cash awards because the larger the award, the less points it took. After they reopened the site, suddenly I need over 24,000 points for a $100.00 cash out, which I believe amounts to about a 1000% increase. And to add insult to injury, they didn’t even explain that they did this even though they bragged about the small amounts they increased some of the points earnings. From what I’ve read, there’s nothing much we can do because we agreed to them doing anything they wanted when we signed up. But at least I’ve learned that I’m not the only one that feels cheated and I’ve found someplace to vent.

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Kevin August 8, 2005 at 8:40 am

I ordered 2 gift cards in april 2005. In june 2005, I was told they had been shipped. It’s now august and no gift cards received. I contacted them twice, 1st time over a week ago. Just submitted another earlier this morning. All I got is an automatic response saying the they received my comments.

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Kevin August 8, 2005 at 8:41 am

Memolink just plain sucks!!! Period!!!

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Anonymous September 30, 2005 at 9:54 am

Memolink is nothing more than a scam job.
All lies & no responces, just them recieving
free info and giving nothing back in return.
Rexx Malone

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Matt December 10, 2005 at 11:47 am

All i have to say it you guys have bad luck. Or maybe I just have good luck….? Anyway, I signed up and did the Stamps.com as the opening offer and got 80,000 points within a week. So I decided I wanted the $50 BestBuy gift card, ordered it, shipped within 4 days, and recieved in the mail 2 days later. So all in all from the day I signed up to the day I recieved my $50 giftcard was less than a month

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Jason January 7, 2006 at 6:33 pm

I had a similar experience with Stamps.com, except they raised it to 160,000 points – good for $100! I signed up, got $5 worth of free stamps, and cancelled just before the trial month was over. Memolink then sent me a check for $100 a month later :^)

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Mary Ann April 6, 2006 at 3:08 am

I have stayed on a member at Memolink, even though it’s taking twice as long to accumulate points since their makeover last summer. I discovered that you have to visit the site these days, in order to find offers with any substancial points, but even so, each offer is worth less than they used to be with this new confusing points system. I used to get a usuable amount of points with their “website visits” & their trivia, but I dont bother with it anymore because its pretty worthless.
What I’ve most recently noticed as being a real pain & one wonders if it’s a way for them to get away without rewarding points, is this: Nowadays, you can only review your last 30 days worth of points history, so since many offer completions dont even get credited till over a month after offer completion, you have no way to know if you received the points. I have written to them about this, and they tell you that they will look up the specific offer credit or non-credit you’re wanting to know about, if you write and ask them each time. This makes no sense, and makes more work for them, and more trouble for the site member, especially if you have slow dial-up connection & takes awhile to get to the help/contact page.
Sure does seem to me like their site makeover was a ploy to gain more revenue by not having to pay-out as much, & they have managed this in many ways, one of which was what I mentioned here.

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Dustin July 18, 2006 at 8:09 pm

Hey you will will not believe what happened this month! After 3 years or I will be generous and say 2 , I recieved a letter to log into my account that I had quit I know 3 years ago, so I could recieve my $25 gift card. Luckily I had saved the pass word and e-mail address. I logged in and 2 weeks later recieved my card! It was a shocking surprise and I was very happy to finally be paid. I am with the rest of you people, I was in from the beginning and when they went to shipping to the gold members first our orders went last. I am pleased and happy that they were honest and SNAILED MAILED Me and actually gave me what I earned, but they should have paid us first instead of putting the people that tried to make them on the back burner. I just wanted to get on this web site and see what was happening and I guess it is still the same old thing. I really do appreciate them being honest because I had forgot all about them but I will not be going back to them. My Points is the best and quickest service out there. I hope the rest of you get a surprise in your mail also!
Good luck to all!

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Lisa July 7, 2007 at 10:21 pm

I have neverhad a problem with memolink and have using them for about 4 years now. Every time I cash in my rewards I get them within a week or two. I think it’s great that I am even getting rewarded at all since all I am technically doing is clicking on a link when I want to shop online.

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Jason July 25, 2007 at 1:33 pm

I have been with memolink for at least 5 years, cashing out for the webcertificates gc probably 4 or 5 times in total (probably around $150). They have had their slow payout times a few years ago, but since they revamped the site its a lot quicker. I’d say them and mypoints are about equal in usefulness.

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Monika September 25, 2007 at 1:35 pm

Well, I have only been a member for a year & I DON’T shop online very often BUT…. I have recieved 100$ in rewards from memolink just by filling out surveys or signing up for a website newsletter. my rewards came fairly quickly… I ordered one on Thursaday & recieved it in 4 days…..
NO COMPLAINTS! GREAT SITE!

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BRANDON April 1, 2009 at 8:06 pm

ARE THEY REAL ? I HAVE BEEN PLAYING ON THERE SITE TO BUILD UP POINTS ALL DAY WAS IT FOR NOTHING?

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ruthi June 30, 2009 at 6:08 am

well, after reading thru this entire “blog”, it’s kinda strange how only 1 or 2 people out of “the rest of the world” seem to think this memolink site is “so great”! First of all, they ARE cheating people, so far, they have cheated me out of OVER 1,000 PTS, on their OTX surveys, when I brought it to their attention THEY TOOK THE OTX SURVEYS OFF THEIR SITE……hmmmm? their responses to my complaints are very hateful, very rude, and they all but tell you they don’t give a ****! on the otx surveys they ADVERTISED (THANK GOD I COPIED THE PAGE) THAT YOU GET 720 PTS BUT YET, when I look at my account record, out of the 8 OTX surveys I took, they only credited my 600 pts for each survey, like I said, when I was able to PROVE they were cheating me, they took the otx surveys OFF. people like this that rip off people like us who are only getting the “change” from the “millions” they are making OFF OF US, I especially have ill regard for, and fully plan on sending an inquiry to my state attorney general along with the inspector general himself. this is one of the most horrible sites I have ever encountered. after 3 1/2 MONTHS, i have BARELY, earned a 10.00 walmart card, and still they give me hell…….tisk tisk, and those who “claim” how much they are making on that site……are you deducting the money you are having to spend on that site as well….? dee dee dee! report them to your state attorney general.

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Ann Marie August 1, 2009 at 12:09 pm

PLEASE READ if you are considering joining Memolink. I’ve had an EXCELLENT experience with this site! But it IS 2009 now. This blog is depressing!! It seems Memolink had some horrible fulfillment issues in the mid 2000s.
I can tell you honestly that I have made over 50.00 cash last month: 90% of that was earned from doing offers, surveys, and site/video clicks. Once, my points were slow to credit (a few days late), so I emailed CS. Reply was prompt, thorough, and my points were awarded asap. EVERY CASH CHECK I have requested has been processed and received by me within 1-2 weeks. EVERY ONE. And I am a brand new member. CS even sends out quick member surveys to check on your satisfaction. Memolink DOES care about having happy members!!
Don’t let all those messages scare you away from joining. I feel confident and secure in Memolink’s payment system. It is 2009. They have recovered from their past issues and built an efficient, money-making opportunity. So try it out!!!
AM

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Rachel August 28, 2009 at 2:43 pm

I’ve actually had good luck with memolink..I received my amazon giftcode within 2 weeks..I have no complaints so far..

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Gerry September 27, 2009 at 8:15 pm

I have signed onto Memolink.com nearly every day of my life since July 31st, 2004. I will agree that keeping track of what Memolink owes me for the activities I participate in, (surveys, trivia, Lotto, clicking links, etc.) all those years has been frustrating, to say the least. I have earned enough points over this period of time to have cashed in for a total of $400.00, and am getting close to enough for another $100.00. I have to tell you that I have never had to wait more than about 6 weeks to receive a check for $100.00, the most recent being less than 3 weeks. I have never spent points on gift cards/certificates or merchandise. That may be the reason my experience has been different from most of yours since, apparently, Memolink didn’t have as much of an issue with sending a check for cash, as they had getting their advertisers to supply them with the necessary gift cards/certificates and prizes.
I am afraid that I find it necessary to keep a very careful record of my earned award points since Memolink often makes mistakes by overlooking some survey completions that I have made, so then I have to write and tell them about it. Also, sometimes a survey site or a link to a Memolink feature fails to function properly so therefore I am deprived of the opportunity to earn those points. However, if I write to Memolink CS, they always compensate me for the lost points unless the failure occured after the request was passed through to a secondary web site. Yes, having to do this in order to get the compensation I’m entitled to is a hassle and often frustrating, but then I remind myself that I am getting rewarded for something that I have invested very little money since I only make purchases through Memolink on items that I would buy anyway somewhere else, which is usually very little, and that relates to very little that comes back to Memolink. In fact, I have often wondered if everyone used the Memolink web site the way I do, (and I have read in this blog that many of you do), how could Memolink stay in business? I’m just grateful that they do provide me with an opportunity to make a few extra bucks. Also, Memolink’s not to blame for purchases that do not arrive in a timely fashion. The link to your chosen store simply passes through Memolink directly to the store. If you don’t get your merchandise, it’s the store’s fault.
As for Memolink trying to cheat people out of their earned points,
As for the Memogold feature, that is Memolink’s incentive for people to use the web site. Why not? After all, they’re not running the web site just for the fun of it. The Memogold points system isn’t all that difficult to understand, (as I have read on this blog, that it is for some.) Memogold is a status you attain by earning a specific number of points by using the web site, (taking surveys, playing trivia and Lotto, clicking links, making purchases, etc.) Once you attain Memogold status the points you earn are automatically increased by 10%. For instance, a survey that would ordinarily award you 10 points, becomes 11 points. A survey or other completion worth 3 points, for example, becomes 3.3 points. You must maintain a certain level of point earnings within each 6 month period in order to remain Memogold status. Attaining Memogold status also entitles you to other privileges. Read the web site. Everything I have read here that implies that there is something mysterious or unexplained is explained very well. You just have to make the effort to look it up. I can tell by reading this blog that a lot of people need to learn more about what they are doing.

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