A user on a deal forum posted a reply sent to her by Memolink in response to a Planet Feedback complaint. It is more unbelievable crap:
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I have received your complaint to Planet Feedback and I would like to explain our situation further so that there is no misunderstanding our previous email – the Memolink Prize Update, that you received. Please understand that we HAVE to try a new approach to shipping prizes. It’s either that, or close up shop and send no prizes. Obviously, we want to stay and become a healthy, growing company. To do that, we have to work down the prize orders. We are delivering prizes first to people that earn us money so that they’ll continue to do so, and as this happens, we’ll be able to pay off ALL late prizes. But this is only temporary. I should also say that you don’t have to SPEND MONEY to generate revenue. Any offer you complete that gives you more than 100 points, probably generates revenue. It’s just the Site of the Day, and Visit Websites and Trivia points that we offer for free that hurt us now and then. Those offers are to get people to come to the site once a day in hopes that they’ll do something along with those offers, that will make us a little money. Does that make sense? And again…this is certainly NOT how we want to keep things, it’s just temporary until we can get more money coming in so we can pay off the old prizes.
If you want to know the exact formula we
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I am currently in a “run around” with Memolink, too. I’ve decided I’m through wasting my time with Memolink. However, it’s not what you think. Oh no. I’m not going to cancel my account with Memolink. I’m going to file a complaint with the Better Business Bureau and their Attorney General. For those who are interested in filing a complaint, go to:
http://www.denver.bbb.org
Phone: (303)758-2100
Fax: (303) 758-8321
Memolink is falsely advertising their company. I have received their “Revised Prize Fulfillment Policy”, and it’s a crock. I’ve continually asked them why they have not updated their terms. They have continually ignored this question and instead giving me the same blah blah excuses in why they can’t fulfill their redemptions in a timely manner. (Do they even fulfill these redemptions??)
As for why they keep offering free daily points…. It’s quite simple. If they didn’t have these so called “free” offers at Memolink, no one would even bother visiting them. Memolink would go under.
Enough is enough.
I am not sure how long people have been waiting for prizes…but mine was sent in 12/30/03…just curious if there are others in the same boat as me time wise.
I am in the same boat as everyone else and I submitted my order 11/25/03.
I have put in three redemptions, 6/30/03, 8/15/03, and 1/5/04, and have never received anything except apologetic emails.
since 8/1/03 here
Jan 6, 2004 here. I write polite emails once a month and can’t any response at all. I have enough points amassed to request a reward again, but what’s the point?
Just wanted to give you guys an update…I just received my prizes…it was early July and I sent in for them 12/30/03…I do think that I clicked on one of their links to purchase something that I needed to get…perhaps that bumped me up on the list just a little.
I just wanted to give everyone some hope…but I am no longer clicking on their links until they get their act together…guess I will just eat the extra points I have right now?!?