In addition to their standard credit card, Sears now offers a Gold Mastercard with an option to earn rewards on your purchases. (It’s $1 for the first year for the rewards option, and $25 per year afterward.) Is it worth it? How fast do you earn? What can you redeem for? Click MORE!
Sears Choice Rewards Program Review
How To Get The Card:
You must apply in-store at Sears. You must be financially able to qualify for a Mastercard.
How Does It Work?
Earn one point per dollar spent on purchases made with your Sears Gold Mastercard; purchases do not have to be made only at Sears. The minimum to redeem is 2,500 points for a $25 GC. Redemptions are made by calling 1-800-669-8488. Sears is currently offering two points per dollar on purchases made through May 31 and promises other bonus point offers in the future.
Is It Worth It?
If you charge a lot, especially if you pay your balances off in full, this is a good deal for the first year: Spent $2,501 the first year (less with double-points promotions) and get a $25 GC (basically a 1% rebate). In following years, the $25 annual fee makes it a lot more iffy — at that point you’ll have to charge $2,500 just to break even. There are other credit cards offering similar rewards that don’t have a fee. To clarify now: the Sears Gold Mastercard does NOT have a fee; but the Sears Choice Rewards program does.
List of Redemptions:
http://www.searschoicerewards.com/rewards.html
URL for More Info:
Info on the Sears Gold MasterCard: https://www.searscard.com/SearsCard/sears_goldmastercard.asp
Info on Sears Choice Rewards: http://www.searschoicerewards.com
{ 53 comments… read them below or add one }
I wish to cancel my membership in the choice rewards program.Please advise on proper proceedure. Thank you RHB
This is the phone number to sign up; I would assume you’d call it also to cancel…? Good luck!
1-800-669-8488
I HAVE A SEARS CREDIT CARD AND I WOULD LIKE TO KNOW DO I GO ABOUT TO GET MY POINTS BECASUE I HAVE USED MY CARD FOR A LOT OF THINGS SO I KNOW THAT I HAVE A LOT OF POINTS AND I WOULD LIKE TO KNOW HOW DO I GO ABOUT USEING THEM IF YOU CAN HELP ME.
how to cancel rewards. do not want.
I would like to know how to redeem my points
I would like to know how to redeem my points
i purchased a camera and some othere things how do i find out what pints i have thank you
I called the rewards program and only got a recording I left a message to be called back and would like to collect my rewards ASAP. How long does it take for them to be mailed? I did tell them in the message what I wanted. Will I be able to talk to a real person so I know if they are truly sending them? Judy Linn
how do I REDEEM MY POINTS.
my selfhon # 9175785822
I would like to redeem some of my points. Pls let me know what I have to do and what’s available for X amount of points. Thank You
Please cancel the choice rewards aspect of my account. I cannot afford the $25 fee annually.
Thank you.
Diane Lewis
New York, N.y.
When you e-mail me, I will provide the various numbers.
Hi;
I received a letter today About change of terms for a Sears MasterCard I did not know I have. what is the best way to cancel it? I hate to have to write letters to cancel, but if there is no other way I will do so. I makes me very angry and sears lost another customer.
Thanks Tom
I am a “new” choice card member. I cannot recall my acceptance to this membership. However, now that I am a member, will you inform me when and how to redeem,the accrued points. And,the type of items that are available upon redeeming the points
how can you change your points on sears choice rewards
I have been a customer over 40yrs.very upset the way sears now does business.They sent me a new card like they do every so many years. Then I find I have 2 bills it was a new card for higher rates.I also purchased curtains went to return them they no longer take them back in store. It cost me $18.00 to send them to a company they deal with.
Sears what has happened you????
Your rates are way out of line.I for one have paid off both bills and have now recieved a better card. with a better rate. Get your act together or I will not be the only customer you lose. Also as someone else said I too got the fee for $25.00 for rewards I never asked for…
I first tried to call and waited for over 20 minutes, before I gave up. I then tried to contact Sears this way and still no luck. It can not be much of a reward is you cann’t get it.
I just found out, after 3 years of this choice rewards ripoff, that it cost me $75 to get $20..
I will be cancelling my Sears card as soon as I pay it off.
There seems to be a great deal of confusion in gettiing the rewards for your points. I have not been able to get the info on the internet.
Sears is doing their customers who have
charged a great deal (like myself) and then
realized the points I earned will probably not cover the rewards fee of $25. Even more frustrating is the difficulty in finding what the rewards points buy. I think the NYS Attorney General’s Office will help me.
I to have been trying to figure out sear rewards. I can’t get a hold of any one and the site is down. I wasn’t aware of a $25 fee.I also will be canceling my card if there is a fee.
How do I redeem points. Thank you Cheri
You earn points by using your Sears Mastercard. Enrollment costs $25. Cash points in for gift certificates.
Their website: https://www.searschoicerewards.com/home.asp? — it contains a list of redemptions and their point costs.
This is their phone number: 1-800-669-8488.
My husband was the primary cardholder and passed away. I was an authorized card user and when I tried to collect the $350.00 in Sear’s certificates that were due us, I was told that he was the only person who could redeem them. Even if I produce a death certificate, they are still not going to honor the points. Something stinks here!
If the primary cardholder passes away, don’t expect to be able to redeem the points. I was an authorized card user on my husband’s card when he passed away. I am out the $350.00 in Sear’s certificates that I tried to redeem. They don’t care if you produce a death certificate or not. Needless to say, I will not be dealing with them anymore.
I purchased a dryer at Sears and paid it off right at the moment at the store. About a year later, Sears called me and said that I owed them $97.00 because I have authorized them to sign me up for the reward participation program, which I have never heard of before. They told me that they will not verify the date which I called and authorized them to do so until I pay the amount. Something very stinky going on here. Please be very cautious when you receive calls from Sears. I WOULD NEVER SHOP AT SEARS AGAIN AS LONG AS I LIVE.
I cashed in 20,000 rewards points and they were sent Fedex. The Fedex people left the envelope in my door and someone took it. Sears choice rewards will not cancel the certificate and sen me a new one so I am out $200.00. They basically told me it was my problem and they weren’t going to do anything about it. I immediately cancelled my card. I WILL NEVER SHOP AT SEARS AGAIN!!!!!
how do I know what to get with my points, I hate to call as I only get the recording and wait for a real live person. my time is valuble also, I would say to hire more phone personal
Here’s another unhappy soon to be x sears card holder,dam if i’ll give you $25.00 for nothing in return.Can’t get a hold of you but you sure like your money on time,no wonder you had such bad ratings at one time, and from what i read above,you still do.I don’t want your points,i could say more but i won’t,i think i’m a better person than your sears-master charge card & co.I’ll pay you off and your history.
The last time I tried to redeem points with Sears,
I ordered five of one item. I only got one. When
I called about it, I was told the items had been
mailed to me. They never arrived. When I called
to check on the a second time, the phone nunber
had been cancelled. I have been a Sears customer
for more than 50 years, and believe me, the quality of your business practices have declined
greatly in that time.
I would like to cancel my Sears choice rewards program. I no longer need it. Please let me know when you recieve this and that it has been canceled. Thank you. Sincerely, Melissa Haas
I called last month and cancelled my sears credit card and was told no payment had to be made. This month I got another bill plus late charges. I just want to know what number to call to cancel my card again. The number I called which was on bill just gave me a roundaround and tried to sell me more protection.
I would like to write to customer service but do you think I can find and address——NO WAY.
I purchased three awnings 8-18-06, they were the wrong color, I called and was told they would cancell that order and order the right ones and would have the wrong ones picked up with in 10 days. I have received the right awnings and have paid for them, the wrong awnings have not been picked up yet, I have called over 6 times and was told they would be picked up but haven’t. I am now billed $523.67 for them, I am not going to pay . What can I do to get this resolved?
Sarah Scott
DONT KNOW WHERE TO START MANY YEARS AGO I WORKED AT SEARS FOR A SEASON AND MY FAMILY WAS A VERY LONG TIME ACCOUNT HOLDER..WE BOUGHT ALLMOST ANYTHING SEARS HAD TO OFFER FOR HOMES FARMS AND FLEET. MANY MANY FAMILY MEMBER FROM GREAT GRANDFATHER THRU MY SONS HAVE BEEN SEARS CUSTOMERS,, SADLY NO MORE FROM THE WHOLE FAMILY OF CREW.. ALL SIX WILL BE CANCELLING THE CREDIT CARDS/ THE GREED OF CITY BANK AND THE CORP OWNERS FORCED US OUT. RATES LIKE LOAN SHARKS YOU PEOPLE WHO USED TO BE BACKBONE OF AMERICA HAVE LOST IT…..I CAN VOTE WITH MY FEET ANDCARDS/ BYE YOUR FAULT
I ordered some of the so called reward items offered free for the bonus points and paid $7.97 shipping and handling for each item. What I got was junk not worth a tenth of the S&H costs. Sears should be ashamed for peddling such garbage. People should avoid falling for these so called REWARDS.
I have been a cardmember for over 20 years. I stopped using my card about 2 years ago when I paid it off. 2 months ago I got a bill for 25$ for the rewards point program. I called to cancel the card and was informed that it was now cancelled. They are still billing me for the 25$ for rewards I can’t get because I no longer have an account there. Go figure! Oh, and on the bill it says to go to http://www.searscard.com for customer service, but there is no searscard.com
I am very unhappy about trying to find out some information on shop at items I was billed for and have not recieved. I talked to 7 differant people in billing and yet have to get to the right person. They tell me to write a letter, what a bunch of garbage this is. How do I get to the right department?
I HAVE A REAL PROBLEM WITH SEARS CHOICE REWARDS POINTS.
I WOULD LIKE TO RETAIN MY POINTS AND TAKE ADVANTAGE OF THE 500 EXTRA POINTS OFFERED FOR DOING (OR RETAINING) POINTS ON LINE. SEARS REFUSES TO HELP US WITH THIS.
THEY WANT PERSONAL INFORMATION ENTER ON LINE.
WE HAVE BEEN VICTIMS OF ON LINE THEFT (STOLEN ID)BEFORE AND DO NOT WANT TO GIVE THE INFORMATION OUT ON LINE.
WILL GIVE THE INFORMATION TO THE COMPANY (SEARS)TO SET UP AN ACCOUNT FOR US. THE COMPANY (SEARS)WILL NOT DO THAT. THE COMPANY (SEARS) DISCREAMINTAING AGAINST US AND WILL NOT LET US TAKE ADVANTAGE BECAUSE I DO NOT WANT TO BE A VICTIUM AGAIN.
I AM LOOKING FOR AN ATTORNEY TO STOP THIS DISCRIMANATION.
i called sears trying ro get them to drop the $25.00 fee telling them I might cancel because you can go to Cabela’s and pay nothing and get what you want when you want. The guy canceled my points and restarted them 90 seconds later. He even told me to use my points before I cancel. Theyld me I get my points back in a month. A month went by and now they told me another month or two. I want my points then I am done.
I would also like to cancel my rewards points, the $25.00 fee is ridiculous and the web site is always down. Please notify me once that has happened.
I called Sears July 11, 2007 about my husband’s Gold MasterCard account. My husband is ill and not able to use his card but I have been paying the charges on it. A few months ago I received a Sears Gold MasterCard in my name but didn’t activate it. The Sears Customer Representative that answered my telephone call asked me if I wished to cancel the account in my husband’s name and activate the new card. I said “yes”. I forgot about the reward points (over 4,000)and the customer rep didn’t mention the points. The account was closed and the account in my name activated. I feel I should get the points applied to my new account. If this can’t be done, I won’t be using my new account. Please advise. We have been customers since 1961.
I received a statement today for the 25.00 fee. I had never activated my card. I cut the card up and sent it back with the statement. I hope that works. I’m not paying anyone a fee to carry something around in my pocket. I didn’t know about the fee anyway.
I was a Sears Card holder years ago and cancel because of something really dumb like this. The only reason I applied for a new one was to get a percentage off an item a couple of years ago and I was not told about this fee.
I have been trying to cash in points for weeks for an airline ticket.The website offers three or four flights and shuts down in the middle of searchs.The phone no.is wrong and when sears put me thru the call was dropped.What good are points if you can’t reach anyone to use them!
October 25, 2007 Wanted information about my Sears Choice Rewards account. Calling the 800# is not helpful. Attempting to speak with a real person is a horrible experience.
October 25, 2007 Wanted information about my Sears Choice Rewards account. Calling the 800# is not helpful. Attempting to speak with a real person is a horrible experience.
you redeem pts by going online or calling the 1-800 number on the back of the card. . I own a sears card and that is how i redeem my points, the website also gives you the telephone number.
i would like to know how i go about getting my choice rewards
please send book or e mail what ican recive my points for julius chevy 1 @yahoo . com
I would like to know how to use points alsoIhave quite afew.
I am sorry to hear so many negative comments about Sears. I haven’t tried to use my rewards program and I am almost afraid to try. However, I will say that I have been so impressed by Sears donating so much to the Extreme Makeover that I have felt like I wanted to shop there just to help. I noticed the 2008 comment was a good one so hopefully things are getting better.
I have been a long time user of the Sears card and its reward program. I’ve realized that if you use the card enough (pay your utilities, the daycare, gas, groceries, etc.), the $25 is actually worth it.. UNTIL you are unable to get your rewards. I’ve never had an issue receiving my rewards (gift cards/certificates) in the past, until recently. As usual, I went online, chose my reward and redeemed, opting for regular mail, as 7-10 business days was fine, and I felt there was no need to pay the $10 charge for express mail. After all, I’ve never had an issue before. After 3 weeks went by, when I hadn’t received it, I started making calls. Transfer after transfer, call after call, being passed around with no resolution. I have gone as high up as they are wiling to transfer, only to loose out on $250 that was suppose to be turned right around and used at Sears for my family’s Christmas. You’d think that they would’ve helped out. It’s not like I was taking the reward and using it at a competitor or un-related company (like a gas card). Bottom line. They are blaming the loss on the post office, and will not re-issue another card, or at the very least, reimburse my account the 25,000 points that I used to redeem the gift card. How do know that it even made it to the post office? Apparently, they don’t log the gift card number when they issue them because they are “pre-loaded”. That makes no sense to me. Where are the internal controls? Or was that just another lame excuse (lie) to get rid of me? So we couldn’t even find out if someone got a hold of them (in Sears land) and decided to use it for themselves. I have been so stressed out about the whole situation. I count on those rewards for my family’s Christmas. Needless to say, the tree will be empty this year. Thanks a lot Sears. Merry Christmas to you too ;-(
I was told i had 1,518 rewards points i need to know how to spend my points
Listen up Everyone
When you redeem the points, they will send you out a vouher that can be be redeemed at Sears, but you have to use your credit card when you make the purchase. Just charge something the same amount or less as the redeemed pts and you will come out ok. There is a number on your sears card statement that you call. I’ve had no problem getting my voucher. You can also have the points credited to your account.
I would like to cancel my choice rewards….I don’t like paying the $25 fee, since I don’t use it that much.