Beware, Fandango Users!

i beleive this may have happened to me. i just read what you posted, and i have never been on either of those sites before today, however there is a site that i use allot to make purchases from, and after i complete the transaction, i get the same page saying that if i complete the survey i can save $10 on my next purchase. i completed this survey once, but i do not remember giveing them my credit card information. i was looking at my bank statement today and i noticed that i have been getting charged $7.00 i do not know how long i have been being charged for this, but the statement said that i had been charged 4 times, i do not know how many times i was charged before the statement, because the statement only goes back 4 months. i noticed that a place called Reservation Rewards was the place that was chargeing me this $7.00 so i went to http://www.google.com and simply searched for “Reservation Rewards” and both this site and there site came up, amongst the many other sites. i emailed them before i went to this site. i was wondering if anyone that this happened to was able to get a refund from reservation rewards? i was also wondering since i do not remember giveing tham any of my account information, if anyone knows how they could have gotten my credit card information so that they were able to charge me the $7.00 a month. i just got my password for reservation rewards by useing the “forgot password” option, and i just cancled my account and i am going to try to get a full refund for the ammount that they charged me. everyone BEWARE of sites that say that if you complete the survey they will save you $10.00 on your next purchase, because all they do is charge you $7.00 a month. i do not know how they got my bank information and were able to charge me the $7.00 a month, the only thing i can think of is that they are somehow linked to the site i made the purchase from. I JUST WANT EVERYONE TO BE AWARE OF THESE SCAMS!!!!!!

i just received an email back from the site that i ordered from, and the “fill out this survey and you will save $10.00 on your next purchase” came up after i completed the order. the owner of the website said that he has no pop ups on his site, and he does not know how this happened, but his site is apparently based with yahoo, and he said that maybe it was something with yahoos end (which i do not beleive). i have ordered from his site several times and everytime i see the “fill out this survey to save $10.00 on your next purchase” page. he has to know that this comes up on his site after you make an order, dosent he? i cancled my so called members ship with reservation rewards, and they said they will give me a $7.00 refund in the next 4 to 5 days. this is a start, but i want the rest of my money back! i know it is not allot of money, but its the principal behind it, and how they could sign me up for their site with out me knowing, and charge me monthly for being a member, i do not know much about the laws with these types of things, but this has to be illegal, i know that i am not the only one that they are doing this to, there are probably thousand, even hundreds of thousands of poeple all over the world that they are doing this same exact thing to, and at $7.00 a month with that many people being scamed, that adds up, and someone is getting rich real quick from this scam, i think that whom ever is behind this should be made to give the money back to its rightful owners, with interest! i hope that someone is investigateing this matter, and i hope that the people behind this scam are prosecuted!

I bought something at buy.com and seems like they released my credit card information to reservationrewards. I was able to cancel my “membership” and got a refund by calling 1-888-688-5995.

This problem goes back even beyond “Fandango”.
I only signed up for the “Regal Crown Club” for discounts throughout the “Regal Entertainment Group” which, according to the back of the card, includes “Regal Cinemas”, “United Artists” and “Edwards Theaters”.
I was asked to sign the form, and I did, but I expressly did not check or sign for any other options, IE “Fandango” or anything else.
Received a bill for $72.00 which put my credit card,(How did they get the number, I didn’t even use it there?) over the limit and I must now pay a penalty and my interest rate has been raised accordingly.
When I get ahold of these people, (Their phone lines are conveniently down at this time.), I intend to demand an E-mail from them listing EVERY COMPANY or ORGANIZATION with whom they sell, buy, or trade customer information, on threat of revealing to authorities their misuse and fraudulent use of information gathered illegally from some third party, (My Credit Card Company?)
Watch these flakes and please post any information you, as individuals, can gather on the companies involved in this scam.
Good Luck, May God Bless You All and thank You for reading my response,
Townsend

It’s WLI Reservations which charged 7$ every month. They had a good commercial stratedgy, but I don’t like it.
I was signed as their member also because I bougth movie tickes from Fandango website.
If you met the same problem, call 1-888-688-5995 to tell them to cancel your membership and get your money refunded.

I was “signed up” when I ordered something on Buy.com and opted to get $10 refunded on my next purchase. I did not see Reservationrewards listed anywhere, nor did I leave my CC #-they got it from the Buy.com “confidential” page!!
I called 888-688-5995 and a nice sounding person named Kosha completely refunded my three months of “benefits” at $7 per month they charged me.
What a scam…
Buy.com will hear from me.

i got this same $7 charge on my account along with other random charges leading up to be over $400. it totally screwed up my checking account and i have no earthly idea how they got my info since i haven’t bought anything on the computer, especially the 2 weeks before and after the charge had gone through. my bank is supposed to be taking care of it, but i don’t know how well that is actually going.

In all the years I’ve been purchasing things on the internet, I have never been “scammed”. The reason: I know better. My parents taught me that nothing in life is free; there is always a catch; read the fine print.
A little advice for everyone: a legal “electronic signature” consists of entering your email address twice and clicking an accept button. Before you EVER do this, READ WHAT YOU ARE SIGNING. Most companies put details including how and what they will bill you right on the same page.
I checked the WebLoyalty/Reservation Rewards file with the Better Business Bureau. They have a satisfactory record so they must care about their complaints enough to take care of them.
Peace & Love,
Denise

I checked my accounts today and found a charge for $7 from the same scumbuckets at WLI*RESERVATIONSREWARDS. Having not a damn clue where I signed up (which I never do), I called the convenient 1-888 # provided to wreck havoc upon whomever answered. I was told by the person who answered that I had been “signed up” automatically through 1-800-FLOWERS. Yep…I used them about a month ago for a friend, but don’t remember signing up for something so sleazy as this. I requested an immediate cancellation and refund of the $7…..we will see if it comes, if not……havoc.

Same deal here. I was closing a bank account and I noticed 2 charges for $8 a piece. So I searched the web and found this site. the number was not provided on my statement so I am thankful for those who posted it. I called and a kid tried to only give 7 of my 8 bucks back I called him on it and he tried to say it was actually only 7 bucks plus a processing fee that would be automatically reposted. I called him on it again and he is like… oh sorry I am used to it being a 7 buck charge yours was an 8… liar. Anyhow he claimed the policy was to only give back one month’s memebership fee. I told him no I want it all back and he went ahead and did it. Now I have to wait till I get my money back to close that stupid account. Oh well. anyhow I got caught on priceline.com. These guys are a joke… super scam!
laters
Dylan

They got me too!!! $72.00 twice. If you have done business with: Flowers.com, Classmates.com, Priceline.com, My points.com, or Ebay.com, you better check your credit card statements. All these companies are in on this scam!

I, too was scammed by Reservations Rewards.
But I called and they kindly cancelled my “membership” and refunded my money.
I wonder how many people are paying this ridiculous fee without noticing!?!
Thanks for everyone’s comments which helped me to know what to do!
Ruth in Japan

Greeting. I too am a victim of this Reservations Reward thing. I had been getting the charge and thought it was for another company I legitamtly do business with so shrugged it off. Today, however, I had need to change the billing method, so I called that company. They told me they don’t do monthly charges that I had conducted all my fees in one lump sum.
Natually I was confused so did a quick google search for WLI Reservations Rewards and found all sorts of nasty reports… in addition to their parent website – http://www.webloyalty.com/travel-values-plus.asp
Outraged, I contacted my bank to file fraud charges and ask for an investigation. Bank told me they could only go back 90 days and recommended I first try to contact the company.
I called Reservation Rewards (888) 688 – 5995 and basically went off the handle. At first they were more than willing to cancel my account and refund my last month;s charge of $7. I told them that refunding $7 for a service I never wanted was unacceptable. They offered to refund all the money I have paid to date as “the last thing we want is an unsatisfied customer”.
Oddly… It didn’t take much for me to convice them to refund all the money. Six months worth, though the person told me I would not receive a lump sum payment. I guess I can look forward to $7/mo checks.
The told me they got my info from signing up at Classmates.com

This has also happened to my account..I used priceline.com…then need to check my reservation…have been charged 7.00 for 3 months now..what is UP???? if anyone has info…please email me..thank you..
Sheri

And add me to the list. I saw a $7 charge on my checking account with the phone number beside it. Before I called, I was checking them out online and came across this site and realized that I was not alone. Reading the stories gave me the understanding of how this could have happened and the courage to be very firm in wanting the charge removed. When I called ( and I got through right away ) the woman on the phone confirmed that I had “signed up” while buying movie tickets from Fandango. I may have, but not knowingly! Thanks for these postings – she cancelled my membership and assured me that the charge would be removed. I’ll be checking on that!

I signed up when buying cds online. They offered money back off my next purchase at the cd site, and 30 days free membership to ReservationRewards. Within 30 days I made another purchase at the cd site, applied for my money-off reward, and cancelled my ReservationRewards membership on line. I was never charged a $7 fee, and I got my money-off reward in the mail a few weeks later. IT’S LEGIT – YOU JUST HAVE TO PAY ATTENTION!

Same thing happen to me, I saw a$7.00 charge on my mastercard and I didn’t know what it was for. I did a google search for the company and BEFORE the company’s website there were complaint sites. All of them with the same complaint. I called them up to cancel and the service rep did refund me my money but I felt so angry that I was taken in. It was VERY misleading. I feel that we should do something to stop this from happening over and over again…..I am outraged and want to do something about this unfare business tactic.

Well, I have been getting a $7.00 charge on my credit card since July. I got jumped by DVD Planet.com To which, I will never ever do business with them again. This is the second time this has happend and I think this is illegal.

I had a similiar experience as everyone else posting on this site. I had my bank of America rep. contact them with me and they quickly agreed to refund my $7.00. It was after my original phone call that I became aware of the fact that I have been receiving this charge for the last six months, which originated from a 1-800-flowers transaction. I spoke with the same lady that refunded the initial amount. She told me that “although it wasn’t customary,” she would refund the full amount……Thanks for the favor!!!! This is a scam and needs to be stopped. How many people have not yet been made aware of the fact that they are being robbed?

I’ll sign a Class action suite on any and all
responsible for this larceny. The evidence is in my system and secured in a back-up. Contact me with an email.

My wife actually fell prey to this scam as well. After reading the posts and calling to get my refund I still wasn’t satified, so I found a site where you can make an offical complaint. The site is for the IFCC (Internet Fraud Complaint Center). It takes a couple of minutes to fill out the online form – if enough complain, then we may be able to shut these guys down.
Here is their URL:
http://www1.ifccfbi.gov/index.asp

I just checked my account today and saw a
credit for the total amount they charged me.
This certainly bodes ill for internet commerce.
Once bitten, twice shy.

I HAVE CHARGES IN MY ACCOUNT FOR $7.OO I DON’T WHANT THIS…. I DINDN’T KNOW WHAT IT WAS FOR
CUN YOU REFUND ME MY MONEY.

I have never been too Fandango but did purchase at buy.com and did fill out the offer for $10.00 off my next purchase. I too will sign a Class action suite.

I to noticed a $7.00 charge on my account. I telephoned my internet provider and they said it had nothing to do with them. I was shocked. I really do not have any idea how this happened. I do know however that I am still trying to get a hold of WLI*reservationrewards to undo what ever has been done and stop this billing.

I too contacted my internet provider they won’t do anything either. This is a major crime and concern of mine. I am on a fixed income and cannot afford someone using my money.

well, I just called, they said I would get my refund within 3-5 business days. I hope it happend, if not I’m calling back.
If there are any claims or cases or anything being set against these people I’m willing to help out.

I was surprised when I was billed $7 for a membership I never agreed upon. I was billed from 6/03-8/03 without my permisson. Then the billing surprisingly disappeared. I want to be reimbursed. We can’t be taken for granted for some of us are way to busy to check every bill we receive. For now on I distrust any small internet based co. whom take advantage of innocent people such as myself.

I looked up WLI online and tons of place including Fundango are involved. I just figured out today that WLI was charging me 4.00 a month for the last nine months. Does anyone know what I can do to get the money back?

I found the same $7.00 charge on my account info. I called my bank and they gave me the number (1-888-688-5995) after 6 or 8 tries I found that if you just stay on the line as if you have a rotary phone a LIVE (SCUMBAG) answers the phone, her name was Libby Wyatt. Libby informed me that when I joined a service (Classmates.com) when I put the email address in the 2 times required they used it as an online signature for additional purchases on that credit card. I asked her how many complaints they recieve each day and she only told me of the wonderful things they have to offer, I also informed her that I have sent a complaint to the AG’s office and the FTC and that she should start looking for a new job, to which she replied “our company offers many useful services would you like to hear about them” I told her she must have been BRAINWASHED or BRAINDEAD!!! Outcome…..we will refund all money removed from your account within 3 days with a cancellation number…..We’ll see

I was charged 7.00 for membership to WLI reservations without ever joining. So I called their customer services and they told me that when I ordered something from Walter Drake.com, a pop up appeared that told me I would get 10.00 off my next purchase from Walter Drake, So I clicked to see what it was about and then clicked off, never signing up for some kind of membership, but all my information transfered to that site, including my credit card info. So be careful there is a lot of fraud out there.

Update:
I just called the toll free number and spoke with someone named Mary. She was very nice in agreeing to cancel the membership, and when I inquired further, she gave pretty much the same shpeil I’ve read in these postings. I am supposed to get ALL the money back, and she even gave me a confirmation number over the phone.

One more thought – I purchased something called “PopUp Killer” several months ago and I don’t get many annoying popups anymore, even when I enter a new site. If I see any, I click on the “X” to close the window; I don’t click in the window at all (on the ‘cancel’ etc keys). It’s well worth the $19.95.

I am pleased to say that after being charged for six months with your help I was able to cancel my membership and get a full refund.

Thanks for those who posted these helpful tips.
I too was charged $7.00 by ReservationRewards.com without my consent.
Thanks to your tips, I just cancelled my membership and am waiting for a refund.
I was led to this damn site by a pop-up from Priceline.com, which I hold repsonsible for provideing my credit card information to these bullies.
I didn’t tell any of my credit card information to ReservationRewards.com, but they did charge $7.00 to my credit card. Who gave them my credit card info – definitely Priceline.com.
People, be careful when you use Priceline.com.

This company may be perpetrating a fraud. I have sent notes to BBBonline, Truste, and the Federal Trade Commission notifying them of these deceptive business practices and asking for an investigation.

I have had $7 taken from my bank account since Feb 03. This went unnoticed as we had been to America and I took it this was the bank clearing our spends on the credit card, until I noticed it was a direct debit. I have never had any dealings with Fandango. So I ask who are WLI*RESERVATIONREW and who has sold my credit card details to them. Fortunately for us our Bank has reimbursed us, but that is not the point, transactions on line should be more secure than this

Just sign in on the webpage://http://www.reservationrewards.com/features/default.asp?pg=contact
and cancel the membership

I, too, was taken for about 10 mos. of $7 charges from this Reservations Rewards outfit. My fault for not carefully checking my statements! Apparently, I agreed to this service while purchasing an item from A&ETV web site. Like others, they offered a refund of the current month’s fee — told them I wanted all charges reversed. Crystal didn’t mention a monthly return of monies but you can bet that I’ll be watching my statements carefully. I will file an Internet fraud complaint. I also emailed A&E informing them that I was terribly disappointed in their business practices and that I would not be purchasing from them again.

I was taken as well. I have notice, by the dates of the posts, that this has been going on for about 6 months now. How come we are not being protected from this scam?

I work at the bank where my account is and I check it on a regular basis to see what has gone through and what is memoed to go through that night and I kept noticing this WLI*reservation rewards and I decided to come on the web and search for it and all I have seen are complaints after complaints. They got me for $7 a month since November when I registered at choicehotels.com. I thought that it was a cancellation fee from when I cancelled a reservation I made with one of the hotels so I didn’t pay attention to the first one, then I saw it again and because I had not gone anywhere I knew something was wrong. Thank all of you who have posted the number for “cancelling” the service no one has seemed to sign up for. I will also visit the Federal Trade Commission website and give them a little story about these people. The BBB can’t do anything but mediate, but the FTC can hit them where it hurts. FTC.org. Try it.

I just called the number (1-888-688-5995), and a man told me I became their member when I shopped at HALF.COM 5 months ago!!!! God!!!! I just bought a used book there!!!!! I canceled my membership then. However, he said since I did sign for it by myself, they can only refund me the last month

I have been having the same problem! It has been driving me nuts because I didn’t know where this $7.00 debit was coming from. Thank you to everyone out there for posting these messages. I called them today cancelled that account and they are reimbursing me the $7.00 for Jan. I am going to call them back to today and demand my money back for the previous months. Thank you once again

Check out the LAME response I got from Zach at Drugstore.com in response to my letter to them about Reservation Rewards. They clearly don’t care! Don’t do business with Drugstore or Beauty.com unless you want your credit card information handed over to these thieves.
Hello Charlotte,
Thank you for your email regarding Reservation Rewards.
Please note that drugstore.com is an independent site from Reservation Rewards. Your question would be best answered by a Reservation Rewards
representative. Therefore, you will need to contact them directly.
Their customer service representatives are ready to help you with any
question you might have.
Phone: 1-888-688-5995
Again, thank you for contacting drugstore.com. If you have any
additional questions, please don’t hesitate to contact me personally. We look
forward to providing all your health, beauty, and wellness needs!
Best regards,
Zach
Customer Care Specialist
http://www.drugstore.com/help
Original Message Follows:
————————-
I noticed on my credit card statement that I was being charged $7 a month by RESERVATION REWARDS, although I never gave them my credit card
information.I may have clicked on a yes for a free trial when I was making a purchase from your site. They have been charging my credit card for the past 6 months without my authorization, and I know that they got my credit card information through you. After a search on the web I noticed that I am
not
the only victim of this scam, which if not illegal, is definitely a
violation of my privacy and the trust I put in your company when I gave
you
my credit card information over the web.
Until you stop partnering with them, I will no longer do business with you or Beauty.com. Your company has dealt a real blow to internet commerce inpartnering with scam artists like this.
Shame on you,
Charlotte Sanders

I just discovered the same $6 monthly charge. I never signed up for it either. 1(800)FLOWERS provided the Credit Card information to Travel Value Plus. I have lodged a complaint with the BBBOnLine and BBB as well as 1(800)FLOWERS.

I have once again contacted this company, but with more ammunition this time. I researched them with the BBB and found that many more people had the same issue and we’re refunded the full amount. Here is a link to this reference http://www.connecticut.bbb.org/commonreport.html?compid=77000102&national=Y . When you call these peole have a defense. Talk to them about illegal practices, ask to speak to their supervisor. I hope this helps many people get their hard earned dollars back. Hopefully this company changes the way they do business.

Please cancel my subscription as soon as possible and close my account. Thank You.
Walter Wong

I have been following my accounts very closely for the last few months after I noticed a charge on my checking account for $8.95. It was coming off every month for this place called LeisurePlus, which I had never heard of. I tried looking for their website to see what they were about, and ended up finding this other website with a bunch of complaints about them…very similar to this site. I was terrified! I immediately cancelled my account and then called the number for LeisurePlus, which was on my monthly statement. When I asked the rep how the hell he got my information, he said that I gave my approval for this membership when I made a purchase. I told him I had no idea what he was talking about, and that I wanted to cancel my so-called membership. He granted me that, and refunded me. Fortunately, my bank was also able to refund me some of what I lost because of this scam. My fiancee is trying to figure out what we can do, if anything, about these scumbags. They must be stopped!!! I’ll never buy anything off of the Internet, even from these “reputable” companies…it’s disturbing to know that places like Priceline and Fandango are in on this. Who knows who else is?? So, either never purchase online or read the fine print EVERY time. Also, I’ll be checking all of my accounts diligently from now on. It’s terrible to be fearful of these scammers. Good luck to the rest of you!

GOT ME TOO I BOUGHT MOVIE TICKETS IN DEC AND I AM GETTING CHARGE FOR 9.00 A MONTH SINCE

This is unbelieveable, I don’t even know how long I have been being taken advantage of. My husband is Military and he was away for 3 years and we did alot of online ordering, Airline tickets etc.
I’m ashamed to say I don’t get that detailed on my bank statements so I really am not sure. I noticed it a couple of months ago and thought it sounded unfamiliar but well with 4 kids I figured it was something I did for one of them, but when I kept seeing it I knew they weren’t getting what ever it was that regularly. So here I am in the same boat. They probably long for people like us that are so on the go we don’t notice little things for a while and they get us good. I’m so angry what they have taken no I should say stolen from me would buy one of my kids a pair of shoes!!
I am reporting them to the sites supplied from another victim, and all the info I found here really helps me figure out what to do
Thanks
Pamela

I just checked my bank statement and there was a charge on there for $7.00 directly taken out of my account from WLI Reservations. I’ve been reading all of these postings, and I honestly don’t know how I got scammed. The only thing I can figure out is through Priceline.com, when I reserved a hotel room. I will call these phone numbers you have posted up here & I pray that I can get a refund. Something NEEDS to be done about this – this definately has to be ILLEGAL!!!

I placed an order over the internet to Lane Bryant and when I received my bank account report I had been charged $9.00 by wli*reservationrewards and $7.00 by wli*buyerassurance.com. I pulled both of these companies up on the internet and got the phone number and called them. They told me that when you place an order to Lane Bryant at the end they is a page that you have to check to join these, I told them I never checked anything so they say they will refund the money.
Meanwhile I called Lane Bryant and talked with a customer rep and he said that at the end of the order once you have placed your credit card and the order is processed a page will come up with these boxes checked and you have to tell it NO THANK YOU to be able to not be charged this amount. So the way I look at it this is a scam by all three companies to get your credit card. Lane Bryant says they will not disclose your account information but before you ever get out of the order process it has been released to other companies. I want everyone to know that you should not order from LANE BRYANT untill they get this settled who knows how many other compaines they are giving your information too.

i used 1800flowers.com and got suckerd by reservation rewards as well. Call 1-888-688-5995 to cancel.

Thanks Alexandra. I’m only getting $7. I,ve been paying since Dec..

They got me to after using Buy.com. I started to fill out the survey put stopped when they asked too much. However, they got my credit card anyway and started charging me $ 7.00 a month. I cancelled without a problem, however when I contacted Buy.com they got nasty and said it was me who signed up. NO MORE shopping at Buy.com for me. Back to Amazon.

I am being charged 7.00 a month from wil reservationrewards and I do not remember signing or checking anything I need to get it canceled but I do not know where to do that I am sick of this I feel they are a scam
Judy

Oh my… WLI Reservations Rewards… Yep… these guys are still doin’ their scam… in conjunction with Fandango.com – I bought movie tickets for the Passion of the Christ… and I got hit with the $9.00 (yep, it apparently just went up from $7.00) for the “Reservation Rewards” membership… I did called and complained, and they said they would cancel the membership and refund mmy money… If I don’t get my bucks back, trust me, I’ll be raising hell again… and “WLI Reservation Rewards” will regret messing up with me…

Got tricked through one of CCnow.com “shopping mall” merchant and it is CCNow (snap your CreditCardNumber) that gave my card number to WLIReservation. Don’t waste your time with BBB’s especially if WLI are members of them, report it with FTC. WLI may be “legal” however it is CCNow the CRIMINAL that past my confidential info for others to abuse it.
NOTE: Their “memebership” is now $9.00 per month, even the crooks are “suffering” from inflation.

$30.00 was the amount they promised to refund me. I spoke with this rude ass receptionist named JESSICA!! IF YOU CALL – MAKE SURE AND COMPLAIN ABOUT HER! SHE DID NOT WANT TO GIVE ME ALL MY MONEY BACK! DEMAND IT! TELL THEM YOU SAW A WEB PAGE WITH OVER A THOUSAND PPL COMPLAINING.
GOOD LUCK! ALL WE HAVE IS OUR VOICE!

I just got off the phone with Bank of America refusing the charges these people made. I got hit for 9 bucks that , of course, never signed up for. Fortunately, after a previous unpleasant recurring mothly charge, I review my account like a hawk or they’d have gotten my money.

theese people got me too. twice for $7 and I don’t know why. Pretty slick company, definatley. How do you start up a company like this? I’m kidding, because the shit ain’t funny.

POST SCRIPT I forgot to add in my above comment, that the $150.00 I made selling last week is down to $12.00, the last time i checked my statement over the phone was two days earlier. I should of had $150.00, I had $86.00 with a bunch of $9.99 Withdrawls, And tonight I called to check my account balance again and had $12.00. They took $138 bucks out between friday and sunday. And yes i have cancelled that rewards BS last month, they refunded only $9.99. so if your one of the people who bought something from me at ebay, and it takes a little longer arriving, you’ll know why!

I just posted a complaint with the Co. BBB using the link above. I believe that may be a way to get these thieves put away.
Still, I am amazed that they have been getting away with this for so long. They got me for three months before I spotted it. If the BBB doesn’t take action we should have another watchdog group take a look at the BBB.

just got me too. 2 days ago. found a 9.00 debit to my check card. don’t know where they got my info. bank is sending them an unauthorized transaction form.

Thanks Angie – I just called the 888 number you posted and got the charges removed and my membership cancelled. This is such a rip off.
Thank goodness we had this thread to share the info to fix it.

BEWARE OF CHADWICKS, and any other website you order from if at the end a survey is presented to you offering money off your next purchase. As I found out Chadwicks releases your credit card # to WLI Reservations Rewards. They in turn bill you $9.00 per. mo.

It happened to me also. We need all to contact the bbb ,ifcc and also our local news stations to make all people aware of what the hell is goning on with Reservations Rewards.

I saw in my credit card this charge as well, my credit card company said to call them directly, It is a shame that this is allowed to happen

I have been receiving reocurring $9.00 charges on my credit card as a result of mistakenly signing up for this service some time ago. A few months ago I called my credit card company and received credits for former $9.00 charges. The charges have continued so I called the credit card company again this morning. This time I was given the phone number to call to cancel this service. Called and their service rep politly had my acount cancelled and a $9.00 credit applied to my credit card account. Received the following e-mail within minutes of the completion of my call.
From: customerservice@reservationrewards.com
Date: 05/18/04 08:30:39
To: ***************
Subject: Membership Cancel and Refund Confirmation
Dear Member:
This notice confirms that your membership in Reservation Rewards has been cancelled and we have issued a refund of your membership fee. This refund will appear as a credit in your credit or debit card account within the next 3-5 business days.
Your cancel confirmation number is: XXXXXXX.
We are sorry to see you go and hope you reconsider becoming a member again in the future. Any money you’ve saved is yours to keep… and thank you for trying our service!
Please let us know if your request was resolved to your satisfaction. All responses submitted will go to our Customer Service Director for review because your feedback is important to us.
If you would like to provide feedback, please click here. http://www.member-center.com/feedback/feedback.asp?tid=7056685
Sincerely,
The Reservation Rewards Team
customerservice@reservationrewards.com
1-888-688-5995
I suggest a direct call to the number listed above to correct a simular problem.

I was scamed by WIL*TRAVELVALUESPLUS. I signed up with AMERICAN GREETINGS.COM and that is when travelvalues plus got my account information. They have taken $7. each month since Aug 03 now up to $70. I spoke with them and after a HEATED comversation they did agree to cancel the membership I never knew I had and to refund my money. I did report them to the attorney general,BBB,& my local TV station(trying to get the word out so others are not scamed the same way). All I have to say is when you speak with them to get a refund be FIRM and PERSISTANT!!!!!

In April 2004 after ordering a VHS demo video online from Ten-Tec, Inc. in Sevierville, TN I remember an offer poping up after I completed the VHS order. I can remember “ReservationRewards” and an offer to save $10 on my next order. Thinking it was something Ten-Tec, Inc. was offering I registered, BUT don’t remember anything about a charge nor did I enter my account number that I remember.
On May 24, 2004 upon checking my account billing I too have found that these Scum Bags have began charging my account $9.00. This is about one month after the online purchase from Ten-Tec, Inc.
It appears that these Scum Bags are somehow able to obtain your account info while you’re making an online purchase from a ligitimate business in my case, an electronics manufacturer in Sevierville, TN I’ve know for years.
On my account statement it is listed as WLI*RESERVATIONSREWARDS, 888-688-5995 CT.
I will notifiy my Band and Card Issuer immediately.
Don, Statesville, NC 5/28/2004 at 5:00pm EDST

This is happening to a lot of people. I have a charge on mine for 9.95 from a WMI Businessmax. I believe they got my info from Vista Printing when i had the so called free business cards printed. I also was asked to fill in a survey to get 9.95 refund on my purchase. So buyer beware. These are rip offs. And I am now in the process of stopping them from trying to clean out my checking.

i ordered a few items from chadwicks.com after checking out i saw a popup giving you a $10 reward to my surprise when i received my credit card bill for the month of April 2004 a 9.99 was deducted. BIG RIPP-OFF THIS MUST STOP
ANTIGUA
WEST INDIES

I just got off the phone with WLI reservationawards. I still don’t understand how they got hold of my credit card # without my knowledge. I just happened to be filing away statement when I noticed an $9.00 charge. Of course I had prior monthly charge.
They mentioned a Half.com transaction but then offered to cancel my account and refund all monies due. This was confirmed via Email.
Requested an explanation from Half.com. Curious as to what they will offer.

I JUST FOUND OUT THIS WAS A SCAM. IVE BEEN GETTING CHARGED 7 BUCKS FOR WHO KNOWS HOW LONG. I WAS CHECKING MY ACCOUNT ONLING AND NOW I KNOW. IM A MARINE SERVING OUTSIDE OF FALLUJA AND WHEN I GET HOME IM GOING TO FLY TO NY OR WHERE EVER THESE FUCKS ARE AT AND KILL THEM. IF YOU HAVE AN ADDRESS OR EMAIL PLEASE CONTACT ME.

I ordered a shirt from Lane Bryant.com. I sure wont to that again. Since then I have been charged $9.00 twice by wli*reservationrewards 888-688-5995.Called after reading this site, and demanded my money back!

Renae & Edna, I think you got tricked by “lanebryantcatalog.com” — not lanebryant.com. LaneBryant.com is the one associated with the stores and they don’t have the bogus rewards link. Lanebryantcatalog.com is a totally separate company — they’re the ones that run the catalog and they are the ones that tricked you.

I just found out that I was also scammed by reservationrewards.com. I too went to Choice Hotels and have a vague recollection of getting $10 off if I fill out a survey, which I did. I noticed the $7 charge on my credit card statement which I usually don’t even open because I pay my credit card payment online. I sent an email to my credit card company and they gave me the 1-888-688-5995 number which I called. I talked to the lady and told her that I did not realize that I had signed up for their site and certainly would not have signed up for any reward thing that cost $7/month. She said that I had entered my email address twice and this was my electronic signature. She said she’d cancel my “account” and credit me for June. I told her I wanted to speak to a supervisor because whatever the site had on it, it was deceptive. She said she would transfer me and I was put on hold forever. I hung up and did a search for “reservationrewards.com” and “choice hotels” and found this site. I really got mad and called them back and immediately asked to speak to a supervisor. I told him what happened and that I did the search and found where they had taken a lot of money from a lot of people who were deceived by them. I told him to credit me back to February and he said he would. I’ve never had an incident involved with the internet before and will be careful from here on out. Thank you for the site. I’ve emailed Choice Hotels and will send out an email to my family and friends to warn them.

I was scammed into charges from an email ad they sent me. I checked the ad for a “free” item. I looked at the info on the page, and closed it via the X in the upper right hand corner of my window pane. Apparently that sealed the deal. I luckily found this info, and while on hold I was able to use their online cancellation system to get a cancellation… If you want I would suggest copying this info to http://www.ripoffreport.com or .org… And also if you want make a petition on http://www.petitiononline.com and send it to the bbb where their officies are based…
Thanks guys

I just reviewed my bank account and they are charging $9 a month. At first I thought my husband had bought something, but after asking him we did research and found this site. The web sites mentioned, I have never been to. Does anyone else know of any other sites that are associated with them? We did not sign up with this group at any point, nor did we agree to fill out a survey for a $10 coupon.

I too got roped into this scam. Did a reservation and found out I had been getting billed $8 a month until we saw it on my Card. Beware when you fill out surveys!!!

I called an they told me I got it through Haband an i dont even remmber any thing of how I got it. Like to know what I can do about it.

Had purchased show tickets through Ticketron for a show in Nashville and got a hotel reservation via Hotwire also in Nashville. Since April my debit card has been charged $9.00 per month and I just shrugged it off as a miscellaneous bill. Until I went to WLI Reservations rewards I had no idea what it was. Anyway I logged into the site and promptly cancelled the account. Now to see if they make good on it and refund the $9.00. If not there gonna hear from me and my lawyer.

Gosh, and I though I was the only one! Through fandango I got into the rewards membership, and was charged $9.00dlls. I was able to cancel online, though. Go to FAQ area of their website for more info.
This sucks!

E-bags.com is also part of the scam! We bought a bag from ebags and also got charged $9 a month. DO NOT GO TO E-bags.com ever

We just found out that Reservation Rewards has been hooked up wiht the third party shopping cart service our company uses. It seems tham without our permission, the shopping cart, Virtual Cart, has been hijacking the confirmation page of our online store checkout system. They added that little click through graphic from Reservation Rewards. If not for several of our customers bringing this ro our attention, we would not have known about it. Also, Virtual Cart, without our knowledge, was passing along our customers’ credit card and contact data, whenever anyone clicked on the RR banner.
Obviously we are now quickly rebuilding our store around different shoppign cart solution, and are dumping VCart as quickly as possible.
You should realize that the online store you use can be completely unaware that you were shown the RR come-on, because their shopping cart service might be tacking it onto the end of the checkout process without the store’s permission. That’s what VCart did to us.

I too bought tickets for a movie ahead of time using Fandango…unbeknownst to me, I was signing up for “Reservations Rewards” at a monthly fee of $9.00 per month!!
I didn’t notice it for 3 months, since my husband was using a landfill site for dumping old roofing materials at the same cost of $9.00!
When the costs continued, I called my bank to see where the “authorized transaction” was going to…was the landfill site behind on their paperwork??….no, it was the R.Rewards thing and they discovered that their were 4 charges in the past 4 months. I called the 888 number, got some flunky and I was NOT getting off of the phone until she refunded ALL my monies and cancelled any HINT of me out of their system…she got extremely agreeable after I reminded her that this is fraudulant and I was going to report it!
I just got a notice from R.Rewards via Email, to remind me of how I DID purchase a membership through them, but they were refunding my money anyhow. I wrote her back and reminded HER of how sneaky the system worked and that I was STILL reporting it, and how they better rework their system so that people know EXACTLY what they are purchasing before someone with too much time on their hands starts a very large lawsuit!
DON’T FANDANGO, PEOPLE!!
~~Laura

Hi Everyone,
I too just recently discovered the WLI Reservationrewards scam. I made Fandango purchases using two different credit cards and have been charged by WLI for a number of months. I’ve done a little research on the matter and have a proposed course of action for everyone. Its obvious that this is a pretty big problem, otherwise there would not be dedicated websites complaining about this.
We CAN take action! The US Department of Justice has an internet fraud division that handles just these types of matters. However, I’m going to need everyone’s help. There is power in numbers and just one or two complaints to the DOJ will not elicit any action. I’ve attached the link to this message for everyone to use to post their complaint. It is:
http://www.ifccfbi.gov/index.asp
I highly urge everyone who has posted on this board to submit their complaints soon and to tell their friends who have been scammed to do the same.

I’m looking at these posts from a year ago and wondering how FANDANGO let some shady company bundle in with them.
The very same thing happened to me just this month. I bought 2 tickets through Fandango and remember BY-PASSING the window for Reservation Rewards, which they consider consent to charge my credit card.
Be assured, I will start a letter writing campaign to FANDANGO and my credit card company as well as my State Attourney General. WLI may be a legit company, but their business practices are unethical.

I just got a bill from my credit card showing 9.00 for a membership that I never authorized to have debitted from my account. What gives here? How do these guys get away with this? Is it legal? Because I’m a seasoned online buyer and have never come up against this and I KNOW how to spot a scam. I refuse to do business with not only the company that gave my information out but with any of the others listed here. Vote with our dollars. They’ll get the message soon enough.

Add Lillian Vernon to the list. My wife purchased something from them, and the next month we got a $9 dollar debit from WLI*ReservationREW. I am still in the process of getting my funds back.

I just called the toll free # 1-888-688-5995 and cancelled my “so called” membership without any problem. They received my cc information because I became a Gold Member through http://www.classmates.com. She said I “okayed” the transaction when I submitted my membership and I demanded the $10 refund to my bank account as well as any future withdrawals because if you do not call to cancel there will be monthly withdrawals from your account. Beware!!!!!!!!

I got hit by the $9 today and was promised a refund. I talked to the company that it was attached to, and they didn’t know about it either. I gave him e the contact if. and he calle me back to explain what he was told. The “Cart service” they used said they sent an email to them explaining the deal. The guy I talked to said….I save all my emails and the company NEVER told me they were doing this and I certainly would not have approved!
Sounds like they are scamming the small merchants as well as the customers!

my husband and I were being charged 10 dollars a month,we called the 1-800 number which others have provided on there messiges,the man we spoke to was very nice he cancelled our membership and is gonna refund us all our money.I hate the internet it’s all a bunch of scams.

I forgot to mention in the post above that the very first thing I did was find out who and what Reservation Rewards was and called them up and screamed until they refunded ALL my money, going back for like 5 months. I’ve read some blogs that say people are not paying attention and they deserve what they get. Even the guy on the phone at Reservation Rewards tried to give me advice by saying I should check my bank statements more closely. This is so obviously a blatent and succesful attempt to decieve people and the fact the trusted sites we all use are in cahoots just boils my blood to no end.
This may be just on the lighter side of legal but eventually poeple will get so fed up that the sites that led them to this trap will suffer. once you lose a customer’s trust it is very hard to win it back.

I got scammed from this too buying at both DeepDiscountDVD and Ticketweb. It seems to me if so many places are connected to these various Reservation Rewards companies and there so many complaints all over the web, all the companies are well aware of what is happening, and i can onloy assume, the two i mentioned as well as Fandango and others are all somehow collecting on these charges otherwise why would they be providing the credit card numbers and continue doing business with them after all the complaints. I don’t have any idea how to research the business connections between all these companies, but i am sure there is something shady going on at some level. My experience of being ripped off this way by the same company when buying from totally unrelated companies on the web has copmpletely curbed my interest in continuing to make purchases online.
If anyone has info about a class action suit I am ready to sign.

it happened to me too. i noticed unknown charge on my account. i called my bank and asked them to cancel transaction since i haven’t authorized such (WLI*RESERVATIONREW). they said i had to wait until it is posted on my account (it was pending when i called) and then they would file a claim. the bank also told me that they had many such situations and people calling them, that most people don’t pay attention to $9 transactions on their account, and are being used by those scam companies. but i also called the number that appeared next to WLI*RESERVATIONREW on my statement – and they cancelled my account-surprice, and refunded my 9 bucks. it was unexpectedly easy. fortunatelly. so good luck

Yea I too noticed a fee on my online bank statement for $9.00. I called my bank immediately, got RR’s #, called, and got my money back as well as my subscription canceled.
Unfortunately the charge left me with $80.50 in overdraft fees. I called the bank and told them the situation, and they said since it wasn’t bank error they refused to reverse the charges.
I found some advice on ripoffreports.com for dealing with the bank, so I might try that.
I have also called RR back and told them the situation and they gave me instructions on how to file for them to pay for my overdraft fees, but I think it’d be a lot simpler to get the bank to reverse the charges.
I would never have been overdrawn if it hadn’t been for RR’s charging =( Damn Half.com for
screwing me over and selling me out.
Oh and I too would be interested in filing a class action suit.

I was just doing my banking when I noticed a $20.00 charge on my checking account. I did not recognized the company it was charged to so I did a search on the name and this site right here came up. I clicked on this site link to find all of these negative posts about this company ReservationRewards.com . I read the 1st post at the top of the page made by Becky and I went to the site and had them send me a password.
To my surprise it turned out to be that when my husband signed up for classmates.com there was a pop up window for a bunch of discounts. I called RR.COM and told them a thing or two and they said they would refund my money in 4-5 business days and I also had them cancel my account.
I just wanted to say thank you to this site and the people who posted this very helpful info.
Thank You
Janis Garcia

if u have entertainmnt*rewards in ur credit card statment call 1800-285-5525 to cancel

I was one victim too!!
Since some bank problems kept troubling me after I came to the United States, I have to check my on-line account regularly! But even that, I didn’t found I had been charged $9.00 for two times till today. So I contacted Wells Fargo and the banker told me this is from a company named WLIRESVERATION REWARD and gave me their phone number (1-800-732-7031). After I found this website (Thank you, guys!), I know it is also my situation. So I phoned them and asked to cancel my membership and get refund!!
I was also trapped by the Pop up window after purchasing on Half.com. Hope no one will have the same crap.
A poor foreign student:~~

Oh Lord.. So today I also become part of the group, when I checked my on-line bank statement. I even do not remember when and why I joined this hell group

DO ANY ONE LNOW TO STOP THE RIPPOFF`S COULD REPORT THIS TO AOL ….

This Reservations Rewards thing nabbed me too for about 8 months of $9.00 charges thanks to Fandango.. B’stards!.. I called my CC company and they acted like it was the first time they had heard of this scam.. yeah right! I know WLI reservations rewards pays Fandango and every other company for their customer’s cc info, could the cc companies be in on this unethical but probably barely legal internet scam?
So where are the shark lawfirms lining up to file a class action lawsuit against these schmucks?

Same thing happened to me. I only noticed it now after i’ve been getting charged $9.00 every month for about 4 months now. My bank gave me this number…(800)889-8776, and when i called it, the number was disconnected. I don’t know what the F@*k, but I want my damn money back….

I just called two of the 800 # posted here and got the same incredibley CHEESY message.
Her voice sounds like something from a comedy. A big fat joke!! She said the call center was closed due to drastic weather conditions and if I was calling to cancel, press one and give my credit card number to access my account.
What a crock!!

Same thing happened to me. Glad I did a Google search because it sounds like it’s not too hard to get your money back if you call the right number. Not sure where they got my info, as I’ve used several of the services people mention: Buy.com, Fandango, 1-800-FLOWERS, Choice Hotels, BizRate.com, maybe others. I know I’ve been lured by the “get $10 off” survey, and I never even got the $10 off. And I DO read the fine print. I’m pretty sure this was never disclosed.

I purchased items thru Carol Wrights and almost fell for the $10 off scam. I clicked on the Link and went to the fine print. It stated that I had to join WLI Reservationrew.com so I X’d out of the site. While checking my electronic bank records today, 5 days later, it showed a charge from this outfit. I came to this site while running a search. I called the 800 number on my Electronic Bank Register and they cancelled my MEMBERSHIP.
If you have E-Banking, check your account every few days to insure no bogus charges have been attached to your account. The number I called was; 1-800-732-7031 it is located in Connecticut.
Do not use the auto access. Wait thru their options, press no buttons and you will get a voice. May God bless

These companies are huge scammers and it makes me so angry.
I had a $7.00 charge from ENTERTAINMNT*REWARDS…. I called their number at: 1-800-285-5525 and they cancelled my “membership”… they told me that I had joined when I bought movie tickets. This is a huge joke!
These companies need to be put out of business as they just keep scamming different people and making money.
READ THE FINE PRINT!!!

they need to be stopped

Even I found this WLI* entry appearing in my credit card for an amount of 9 USD since Jan-2005. I got suspicious only by March-2005 and scrutinized this transaction. By then I have already lost 27 USD.
As indicated in this site, I called up the number and spoke to service rep. After speaking to her for 9 mins she agreed to deposit the whole 27 USD back. It turns out that somehow I have signed on to this while booking tickets via movietickets.com.
On completion of the call with the service rep, they had sent me a mail stating that my membership for this reservationandrewards has been cancelled and the whole of 27 USD will be deposited back to my credit card account. They also indicated this whole process would take 3-5 business days.
Today morning I traced 27 USD back to my credit card a/c. Thanks to you all, I would n’t have asked for the amount hadn’t I seen this site.
I would offer one tip to get a full refund
1. Stay in the line and keep insisting for a full refund
Cheers,
KArtik..

how can we get it off our computer and stop the charges?????

I was scammed to… I tried to cancel but I received this message every time I tried to cancel so I emailed them instead.
We’re sorry, our Reservation Rewards online Benefit Cancel Center is not available at this time
My Email to Reservation Reward:
I keep getting this on your web page! I have cancelled this bull on the day you gave it to me and it still shows activated.
Do not charge my credit card for anything and take me OFF!!!!! I don’t appreciate your sneaky ways.
Their Response:
Thank you for your interest in Reservation Rewards. We have received your question regarding the Reservation Rewards membership.
Your membership has been cancelled as of 4/2/2005 and you will not be charged. Although the membership is cancelled, you can still access the website will until the last day of your free trial, which is 4/30/2005. The membership will automatically cancel the next day.
If you require further assistance, please contact our Customer Service Department at 800-732-7031. Our Customer Service Representatives are available Monday through Friday 8:00 am to 11:00 pm, Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 5:00 pm EST.
Sincerely,
Brian B.
The Reservation Rewards Service Team
customerservice@reservationrewards.com
800-732-7031
The website that directed me to this scam is: http://www.personalcreations.com
I feel the Better Business Bureau really needs to stamp on this Reservation Rewards Company. I did not appreciate my information to be freely gave out by Personal Creations either. Now I will get rid of my credit card or have them issue me a new account.

I too was scammed by WLI*Reservations, but I got the phone number off one of the complaints and a nice lady helped me to remove the $9 charge from my bank account. I still haven’t figured out how they got this information, but any time that you put your email address twice that’s an electronic signature that gives them permission to use your information. Thank goodness, for this website. My charges have been refunded and they quickly sent me a cancellation number.

What a bunch of bull. I got tickets through ticketmaster as well, and got this 7$ mystery charge. I thought I was going crazy, but after reading this thread I am relieved that I am not making things up. I called and cancelled. 7 dollars short because of this debauchery.

This has happend to our family twice. Monthly charges of $9 out of blue. The 1st time I got emails notifying the account number so I could cancel the account and got full refund. The 2nd time we don’t even know about the account number. I thought only I was misled so I started to search the web and found that so many people were misled as well. Through reading the msgs here I realized that I can get password through an email address. After trying 3 emails addresses we use often, I found that one of them is known to Reservation Rewards. Then I asked for the password and got the account number so that the account can be cancelled. We have sent an email asking for full refund of past charges. How can we trust web ads anymore? This kind of misleading ads are destroying people’s trust on web services!

Well I found the charge on my statement and immediately called the phone number listed. When I gave them my information and they couldn’t find me in their system. I gave them my name, e-mail address, zip code, and eventually have to give them my credit card number. They still couldn’t find it. They tell me that I wasn’t listed in their system. My question is how they could have charged my credit card if they don’t have my account information. They told me that it could possibly be someone else using my card under their name. Do they not verify account numbers with names? They are a rip off and I fully intend to get every penny that they STOLE from me. BUYER BEWARE!!!! They will scam you.

im in the military,and was deployed for 9 months in iraq. I was
charged by “entertainment rewards” for just over 10 months, at 7 dollars per month.
I called 1800-285-5525 and got it changed. I spoke with “carie” and she informed me that I clicked some ad for saving 10 dollars next purchase at ticketmaster.com After stating that I would never give ticketmaster.com the permission to give my info to ANYONE else, she stated that there was some fine print and that I would recieve no refund.
I have also received a NSF fee of 30 dollars from a bank account that I havent used in 2 months.
So all in all, this company screwed me out of 100 USD.
There HAS to be something that can be done about this scam on the internet and the affiliated companies all over the net.
Hope you guys are luckier with the refunds than I was.

I too was the victim of the scam!! I noticed a charge of $9 a month for a couple month but the way it was listed looked like a wisconsin license charge. and since both times we had licensed cars I just thought it was something my husband had done at the DMV. But then it comes up again without us licensing a car. So, I investigated through yahoo and found the Reservation rewards. I cancelled right away after they sent me the password I never recieved any way. No cool.

It’s nice to know I’m not the only one… Now I’ve got to put a stop to it…
05/16/2005 PURCHASE WLI*RESERVATIONREW 05/13
$9.00

I got the ticketmaster scam. Didn’t notice it until yesterday, they got me for four months. $7×4=$28 out of my pocket. …the show I bought the tickets for didn’t even turn out to be good…

I’m pissed too. This is nothing but a bunch of bullsh*t. i seen the charge. funny thing, They waited a full month before they charged it to my CC, so if I get a cahrge next mont, i’m going to call them back, and i’m not going to be very polite about it. I canceled my account,without realizing I could ask for a refund. *guess i’m SOL* I also bought off ticketmaster, i’m going to call or e-mail them, and say that they need to put entertainment in big letters on the survey, instead of having it look like a promotion for ticketmaster.
Brett

************************************************
************************************************
Please take 10 minutes to report your experience to the Better Busines Bureau! http://www.bbb.org
Online complaints in a forum will make little difference. As you can see, these scams have been going on since at least Aug 2003!
Stop this now so it doesn’t happen to someone else!
This is what I filed:
Company Information
Entertainment Publications Inc.
2812 E Kemper Road
Cincinnati, OH, UNITED STATES, 45241
Complaint Information
Entertainment Rewards is obtaining personal information from unsuspecting Internet shoppers. Their popup or banner ad promises a discount on the shopper’s next sale shortly after the shopper makes an online purchase through an Internet retailer, such as TicketMaster. Entertainment Rewards does not *clearly* state that you will be billed, that you are subscribing to a service, or that they have your personal information from your recent purchase. You are simply asked to enter and confirm an email address. (They give no indication that they have access to other personal information, such as a credit card number.) A month later, they begin charging a $7/month subscription fee to the credit card that was provided to the retailer that the shopper originally purchased from (e.g. TicketMaster). This practice is highly deceptive. Apon searching the Internet, I have found MANY others who were also “tricked” into registering for the Entertainment Rewards service.
Desired Settlement:
I think Entertainment Rewards should: (1) Clearly state who they are and that they are an affiliate company to the host site. (Their ads were integrated into TicketMaster’s page. They never clearly stated that they were a 3rd party.) (2) Let the customer know that they have access to their billing information. (I simply provided my email address to them. They should state that you will be charged to the same account used in your previous purchase or have you re-enter the billing information.)
************************************************
************************************************

Just looked at my credit card and saw Visa Purchase 07MAR2005 ENTERTAINMNT*REWARDS. Didn’t know what it was but after I googled it I saw this web site. It must have been a concert ticket I got thru Ticketmaster. But I’ve only used them a few times and am lazy so wouln’t have fiilled out info to get $10 off next purchase. Nevertheless, they’ve taken $21.00 out of my account, and I’ll call them. Thanks for all your input.

It happened to me…from Ticketmaster.com to somehow getting charged seven dollars…

This apparently happened to me also, I thought it was rewards from Blockbuster…but now I know it was from using Fandango, I’m totally P.O.’d!!! What a SCAM!

I just reviewed my Citibank credit card account and noticed a charge of $7.00 from ENTERTAINMNT*REWARDS. I have never heard of this company. Fortunately, Citibank will credit my account and investigate the matter. But, I wonder how much they can and will do to stop further abuses. I am preparing a letter to the Attorney General of New Hampshire and will include a copy of the comments posted at this site. Let us hope that these companies are brought to justice.

FOLLOW UP: Entertainment Rewards
When I called to have my subscription cancelled, they told me that it was “against company policy” to give refunds. That same day I filed a complaint with the BBB. Soon after, Entertainment Rewards sent me an email stating they would credit the $7 back to my account. So, if you were denied a refund go ahead and fill out a bbb complaint and state under “Desired Settlement” that you’d like a refund.

I got scammed by entertainment rewards also. I called 866 364 1633 and also went to the website entertainment.com. the woman orginally was very polite but then went total apeshit when I demanded my money back and denied anyone ever recieving a refund. My membership was cancelled however. I also called my bank and disputed the transaction because I never approved it and that’s being worked on to return my money. Good luck to anyone who has also been scammed because it needs to stop!

I was scammed by Entertainment Rewards and have been charged $8/month for the past 3 months. I tried calling and they refused my refund as well. I have filed a complained with the Better Business Bureau, Rip-offreport.com, my credit card company and Ticketmaster (since they used my credit information from their site). I will keep fighting and posting complaints until a refund is made.

I had the same problem as many others. After my ticketmaster purchase I clicked a link to “Save $10 on your next purchase” and unknowingly signed up for Entertainment Rewards. I was charged $9.00. I called to cancel but they refused to refund my money.

Don’t LET them refuse a compleate refund, they are breaking the law, NOT you. They absolutely postively will refund your money, all you have to do is tell them you are reporting them to the BBB and you credit card company as FRAUD…They will deny it but crooks always do…

ENTERTAINMNT*REWARDS IT’S A SCAM !!!
i just got a $9 charge on my Citibank MAsterCard, i called these scammers and they cancelled my suscription but they said there was no refund because i accepted their terms when i bought at Ticketmaster; i will complain to ticketmaster it’s incredible they are associatted with scums like these
the scammers website http://www.Entertainment.com

I have the same story as everyone else – bought through ticketmaster, entered me email address to ‘save $10′ on my next purchase, and three months later I notice the recurring $7 charge.
I called 866-364-1333 and bitched and argued until they refunded $14 as a “courtesy” and then bitched and argued some more. The next day, I called again and they relented and refunded the remaining $7. So, my advice would be to call and bitch as much as it takes until they cough up your money.
I normally don’t like to hassle people with crappy jobs, but this scheme is pure evil. Who the hell would know that entering an email address (probably an alternate address at that) would authorize a company to use one’s credit card? Who would think their so-called confirmation emails was anything but spam? Who notices a $7 charge in the middle of a huge credit card statement?
Here is a snippet of my conversation with customer service (I hope it was recorded for quality assurance):
Me: I didn’t sign up for this. I don’t even know what this is.
Customer Service Drone: By entering your email address twice you authorizes tickemaster to share your credit card information. It clearly stated that.
Me: I really don’t remember reading anything like that.
CSD: It was clearly stated.
Me: Well, I didn’t realize I was signing up for anything. I’d like my money back.
CSD: We have a ‘no refund’ policy.
Me: Do you think I’m lying to you?
CSD: No.
Me: Do you think it’s my diabolical plan to sign up for whatever the hell this service is, never use it, and then fabricate this story to get my money back.
CSD: No.
Me: So, you believe that I was deceived by your company, mistakenly signed up for this, and you’re still gonna keep my money – just rip me off, right?
CSD: Uh – no. I didn’t say that – blah, blah, blah . . .
This went on for several minutes.
My other advice would be to not call during business hours. The CSDs on the night shift seem to be more reasonable.

I am having the same problem with being billed $7 every month…just tried calling one of the numbers suggested and they claimed to not be able to locate any of my information, even when I gave them my card number that they are billing to (which I was hesitant to do because I certainly don’t trust them with any of my personal info) So I basically got no where, and they just told me to have my credit card company contact them….!!!??? Any ideas on what to do next?

I was pretty shocked to find this week that I was being charged by not one but TWO of these scam services. I really appreciate that this website was here to help me deal with it.
I called Reservation Rewards and they were really nice about the whole thing. They offered to refund all of my money (noting that I signed up in December, this was impressive).
Unfortunately, my experience with Entertainment rewards was more frustrating. They cancelled my membership, but only offered my a refund of my last charge. I informed them that I would seek other means by which to get the rest back.
So, for those people who mentioned a possible class action suit…I’m game. These contracts are clearly unenforceable, as every one of us was tricked into signing up.

ITs very easy to get ALL your money back. Call these BASTARDS up and thell them you are reporting them to the various consumer protection agencies, the BBB, the FTSC, the Attorney Generals Office. DO NOT let them try to convince you that you knowing clicked on something because you DID NOT!!!!!!!!! The are under the name of WEBLOYALY.COM INC., the president is VINCENT D’Agostino, 203-846-3300. Even when you get you money back you still must report them, this is the ONLY way they can be stopped, the are FULLY aware they are decieving people and don’t care, they have posted 100 MILLION dolars in revenue last year, where do you think all that money came from? It cam from thousands of people just like you and me.

This is about the website called usapaidsurveys.com – Please please don’t anyone register for their surveys because you don’t get paid (they say you can get paid lots of money for filling out different company surveys) and you end up wasting your time filling out a bunch of crap! All they offer you is sweepstakes entries. I paid about $29.95. Unfortunately I got scammed and they actually keep sending me new messages to sign up and haven’t offered to refund my money. I didn’t give anyone my credit card information but I did give them lots of other personal information. So far all I have gotten is a lot of junk mail and aggravation.

HEY RICHARD!!!, yes, you, you from RESERVATION REWARDS… You can give ALL these people their money back and STOP taking it the way your company is doing it, it’s FRAUD and you know it, I know your company id under pressure now to make things right but it’s to late, your company is under investigation and your days are numbered!!!!!!!!
EVERYBODY repoet this scam to the BBB, and anyone who eill listen!!!!

Just realized that I have too become a victim of the Entertainment Rewards/Ticketmaster scam.
Purchased tickets from ticketmaster and then got the pop-up window. While I read the Terms of Agreement, I do not remember there being the statement of a monthly subscription service charge to my credit card (as ENTERTAINMNT*REWARDS).
After reading the postings here, called Entertainment Rewards and cancelled the subscription. Did not get a refund as it was not their policy. Got charged a total of $14 – not alot of money.. but how many others have been scammed????? It all adds up.
I advise people to file complaints online with both the
Better Business Bureau (http://www.bbb.org) and
Internet Fraud Complaint Center (http://www.ifccfbi.gov/index.asp)
The more people that submit reports (regardless of whether you got your money back) the less of this activity will be on the internet.

I was scammed by WLI*TRAVEL VALUE PLUS and all I had to was google them, call them and tell them I never signed up for their service. They offer you the change to cancel the service which you should do. I then obtained a fax number for the “CORRESPONDENT TEAM” (who you should contact if you did NOT authorize the transaction) then i wrote anf faxed them the a letter detailing my experience. They refunded me almost $150 of stole funds they took from me over the past 15 months. Just research the company online, complain and make sure to follow up. They must know they are a scam if they are so willing to give back ALL of the money, such as they did in my case. Good luck to you all and please remember to view your bank statements every month! WHAT A RIP OFF FOR THE PEOPLE THAT TRY THEIR HARDEST TO MAKE AN HONEST LIVING. Us hardworking individuals do not need this kind of aggravation in our lives!!!

This happened to me too! I was so upset. Apprently I signed up for Entertainment Rewards through TICKETMASTER. This was showing up on my monthly bank statement: ENTERTAINMNT*R 866-364-1333 MI.
(just in case any one who reads this is looking for possible site that could have shared their information with entertainment rewards) Luckily I was able to get it fixed.

Got ripped off too after purchasing at TicketMaster while I was in Atlanta last year. I’m french and living in France. On my bank account the last 2 digits of the phone number of Entertainment Rewards were missing:
ENTERTAINMNT*REW US 866-364-13
so I had no chance to figure out which Company it was and what was their phone number. THIS WEB SITED HELPED ME TO SOLVE THE PROBLEM! MERCI TO ALL OF YOU. I called Entertainment Reward and they offered a 3 months refund out of 8…
very frustrating though…
Cheers

I got scammed too, it started with ticketmaster. I just called the number today for entertainmnt*rewards on my bill and got them to refund the three months of $7 charges. They tell you at first that it’s not their policy to refund since they have your electronic signature. I told her that I knew other people that got scammed and were refunded their money. She said she needed to speak with a supervisor and put me on hold for about 2 seconds and then said that I would be receiving a refund since I hadn’t used my account. Keep pressing and they will give you your money back. Make sure you get a confirmation# too!

Thanks to everyone who posted the actual post from their bank statements on here. When I couldn’t determine what a $9 charge was on my bank statement, I googled the company name and it brought me to this site. I am grateful to all of you and this helpful website – I called the company – Entertainment Rewards – and they refunded my $9 with no hassle. I did not give them my credit card # for confirmation of my charge – I told them they already got it once and I didn’t feel comfortable reading it off for fear I’d be admitting myself into another scam, he then said he could search me by my email address. Then he refunded me by cutting me a check. I received an immediate email with a confirmation number. I did tell the CSR that I was very upset and felt this was a “sideways scam” and that I would be reporting them to the BBB. I am also thinking of trying to contact Dateline NBC, The Today Show or some other news magazine show. This is a SCAM and it HAS to STOP!!!! People are making TOP DOLLAR OFF VICTIMIZING OTHER INNOCENT PEOPLE. Please report these scam artists – they are becoming millionaires off our hard earned money.

They got me too…via Ticketmaster. My husband bought concert tickets & checked out the link re: $ off future Ticketmaster purchases – I was sitting with him at the time. He did not authorize anything & in fact closed the browser window since it looked like a typical bogus ad.
Just got our Citibank statement – lo & behold there is a $9.00 charge from Entertainment Rewards (866-364-1333). Called & spoke to Crystal – all she needed was our zip code & last name. I told her I was very upset & insisted on a cancellation & full refund. I explained very sternly that I researched them via Google & knew they were scamming customers out of their money. She said it wasn’t a scam & that in order to sign up we had to have clicked the link & then input our email address TWO different times. I can assure you – that never happened. My husband & I both work in the computer industry – we know what happens when you input your email address to any unknown company – spam or in this case scam.
They are an unscrupulous company & I urge any of you who have been scammed by them to call & get a FULL REFUND. She tried to explain to me what their business is about & I explaned that I didn’t care. She kept saying, “if you’d let me finish”. I said, “Crystal – I know you have a job to do & a script you have to read from – I don’t have the time or inclination to hear it. I’ve had money taken from me & I’m trying to give you the benefit of the doubt. I will be happy to call Citibank & have them deal with it & hit your company with a chargeback”. She put me on hold & came back with a full refund & a cancellation number.
Play hardball with them people – if they hear “chargeback” they’ll refund you in full (a chargeback is when a customer refutes a charge on their credit card bill with their credit card company – if found to be valid, the credit card company will hit the company, in this case Entertainment Rewards with refunding the charge PLUS A FINE, usually $25.00 PER transaction or more.) They don’t want that!
Also, be sure to find out how long you’ve been charged. I could only find one charge, but since today happened to be the alleged billing date, I was hit with another charge that I wouldn’t have been aware of until next month. Find out HOW LONG you’ve been charged & insist on a full refund & cancellation.
After she gave me the cancellation number, I happened to go online to check our email & there was a cancellation confirmation. How odd that they could send a cancellation notice via email, but never sent a “Thanks for joining” email.
I’m contacting the BBB & Ticketmaster.
By the way, the BBB shows an unsatisfactory rating for this company:
http://www.thebbb.org/commonreport.html?bid=20025331
I urge anyone who has been affected by this company to take a moment to file a complaint. Every $9.00 or $7.00 scam adds up & they are raking it in. Even if they are refunding a large amount of these charges, they are making interest on OUR MONEY every day!
Also, like another person wrote, NEVER give out your CC information to this company. They processed my refund via my last name & zip code – they found our account right away and never asked for the CC # (I wouldn’t have given it to them anyway).
Sorry for ranting, but this kind of stuff is maddening!
Good luck everyone!

One more person to add to the rip-offed. My wife purchased tickets at Ticketmaster and honestly doesn’t remember if she agreed to “join” the Entertainment Rewards program. As far as I’m concerned, it doesn’t matter. If they had requested credit card info from her, she would never have committed to it. The way they handle these “sign-ups” is disgraceful.
I went to Ticketmaster’s website and went to their help section. Here is what they had to say about Entertainment Rewards -
“Entertainment Rewards is a program offered by a separate division of Ticketmaster’s parent company, InterActiveCorp (NASDAQ: IACI). Ticketmaster promotes Entertainment Rewards by posting links to offers on the Ticketmaster.com website. If you have any questions about Entertainment Rewards, please go to the ‘Ask a Question’ tab above to submit your question to customer service.”
As far as I’m concerned, Ticketmaster is just as guilty of perpetrating this scam as Entertainment Rewards – they are snakes in the same skin. I know it won’t do any good, but I’m going to drop a comment to Ticketmaster’s customer service just to satisfy myself.

I am a victim as well. I purchased tickets to a Brooks and Dunn concert in July for a concert that was a couple weekends ago. I bought them on ticketmaster.com and got charged $9 for two months on my creditcard. I didn’t bother arguing for a refund after reading everyone elses issues, I’m just happy I caught it and only lost $18. Thanks for the help everyone.
Call 1-800-285-5525 to get rid of ENTERTAINMNT*REWAR on your credit card statement.
Next time I’ll do things the old fashioned way and get in my car and drive to buy the tickets!
-Emily

Count me in! I am another victim! This stupid entertainment reward! They charged me 9.00 $. And I
called 866-364-1333, argued with them and finnaly they gave me a cancellation # and I was told the money will be refunded to my credit card. Let’s see what will happen next. Thanks for you guys. Your comments are really good for me, esp. Caroline at August 25, 2005 04:34 PM. I just followed the way in the post. Thanks all!

Allposters.com illegally signed me up for this scam when I purchased from their site.
I just got this resolvd by calling reservationrewards at: 888-688-5995. This number actually works.

Got from ticketmaster.com too.
Called and get refund. Never got conformation email from them, why?. And it wasn’t clear easer.

We got scammed too…using Ticketmaster. I dont remember any survey or anything- and definalty didnt’ save ten dolalrs on my Tom Petty tickets..but now 9 dollars a month has been taken out and i have been on hold with these idiots for at least 20 minutes- still no live person- jsut “your call is important to us” Bull! turns out the description on my bank account statement has a number i guessed might be the phone number and it is…if they will just talk to me hopefully we can get this straightened out! I am OUTRAGED- this is criminal and deceptive and cheap!

Lord, I finally have sometime to check my bank bill and found this suspicious charge. Dang it! I’m gonna call tomorrow.

I got tickets from ticketmaster on my discover card, and they been taking $7 a month since April 05.

I’m on hold right now…
…k just got off the phone.
I was charged $9 for the past 3 months for signing up through drugstore.com months ago to make one purchase.
I told the rep I wanted the membership cancelled and to be reimbursed for the 3 months charged. First she told me she would end the membership and send a confirmation e-mail to resolve it. I told her I wanted all 3 months reimbursed. Then she said she would give me my $9 back charged this past month and end the membership. Again, I told her I wanted all 3 months of charging reimbursed and she finally gave me the line that “normally we don’t do this, but I have taken the 3 charges off” blah blah blah and that the money charged would appear back into my account in a few days.
I’m glad it only took 10min compared to some of the above people’s stories, but a tip would be to just keep telling them you want all charges reimbursed and you used none of their services or benfits.
Good luck!

I found $9 charge on my statement 2 months in a row from Reservation Reward!!!!! I never remember joining and I CERTAINLY NEVER gave them my credit card Number!!!!!! The only good thing is I just got off the phone with them and they cancelle my account and said they would credit my account and they would send me an email confirming this. Well, I got the email, now, lets see if they credit my account!!!!!

This happened to me at classmates.com. I can’t believe how many people they have scammed.

I just checked my account and there was a $9 charge from this place! Thanks to this site i called the 1-800-285-5525. They cancelled my account and they are giving me my money back. They had the nerve to tell me that they will cancel my account free of charge! Report these damn people to BBB!

this same thing happened to me but it was through ticketmaster.com. they refunded for 3 months

ENTERTAINMNT*REWARDS is how it showed up on my cc and took 9 $ a month out of my credit card. Its canceled now so I am told….someone needs to do something….but its kinda like how George Bush is letting all the gas prices go up so high if you get what I am saying…..

I was signed up without my knowledge or authorisation to E-Rewards / Entertainment Rewards following an online purchase with Ticktmaster. I found the unauthorised $9 charge on my statement only because I had lost my card, so hadn’t made any other payments on it in a month. Otherwise I would never have noticed it and would have been paying $9 per month indefinately. I called my bank to find out what the charge was for, and they gave me the toll free number: 866 364 1333. I Googled the number and found this that I was being charged by this company “Entertainment Rewards”, a company I have never heard of and never signed up for (although I have made 2 purchases with Ticketmaster in the past 3 months – never again). I went straight to my bank and had them call the toll free number for me and demand the funds to be reimbursed and the monthly debit cancelled. They agreed immediately and I received the money back in less than 2 weeks. I am very upset that Ticketmaster has passed on my banking information in this way – I had previously thought they were a reputable company.

Fandango ripped me off by giving my credit card information to wli reservation rewards.
WLI*RESERVATIONS will refund your money. They did for me at any rate, but only up to three months.
My bank will pay for the rest because they know damned well this company is a fraud. It’s been reported ad naseum all across the globe, and I never authorized any of these charges….my bank has been knowingly giving my money away to crooks!!!
I found this site on the internet about how to get your money back. Maybe it will help you.
http://www.badbusinessbureau.com/reports/ripoff123185.htm

Instead of being ripped off and talking about it, we need to stop these criminals, get our money back but most importantly stop them from stealing from others, as well as ourselves as they spring up a new fraud company to make themselves a good living in a different name. Send everything you’ve done with these types of companies including your emails and the companies emails and names and dates, and it only takes about 5 minutes to send it, attach it, fax it online to the attorney general in their state. That’s the way to stop them for good so other criminals won’t see how successful they are and start hundereds of these scams day and night. Let’s do it! I have been for the last year. Thanks, Marla

ok I think all this stuff deserves an explanation. The same thing happened to me: I have discovered that entertainment reward has debited 7.00 dollars from my account every month for 14 months! This amounts to a total of $94! So I called them and asked for a total refund. At first, the guy tried to make me feel guilty by saying that I overlooked my bank statement for 14 months and hung up on me. Then I called back a second time and asked again for a total refund. The lady told me they could refund 3 months. I said it was not enough, then she jacked it up to 6 months refund. I still said it is not okay and she accepted to pass me on to another person, probably the manager, who accepted to refund the entire $94.
The morale of the story is that if you want your money back, you can and you should ask for it. Entertainment rewards and other similar services base their business model on tricking customers like you and me. It is how they make their money and it is their strategy. When you call and they tell you that they can refund 3 months, you think it is a pretty good deal and you accept. But if you have been robbed like me for a longer period of time, you still lose money and THEY still make money. If we want services like them to go out of business, the only way is for us to not make it profitable for them anymore. Perhaps they will try to make you feel guilty but don’t fall in their trap. Show them that you are smarter than that.
So again, if a similar thing happens to you. Call them and insist, I repeat, insist on getting 100% of your money back. They will do it because they are the one who are really guilty.

YA I GOT CHARGED 9 BUCKS FOR THAT STUPID REQARDS THING… I HAD TO CALL TO CANCEL IT… AND ITS 9 BUCKS… IM IN COLLEGE AND ITS A PRIVATE ART UNIVERSITY… WHAT THE HELL IS THIS..

WLI*Reservationaward.co & shopperdiscount ripped off my money $9 and/or $10 each.
Please call this number 1-800-732-7031 and they gave me money back.
Don’t push any button when you buy tickets from online.
Fandago and priceline.com made my money out of my account. Be careful….

We too were scammed and I am very upset. I want to file a Class Action Lawsuit. This is a complete scam.

i’ve been being charged $9/month. i looked at the earliest email they sent me and the company that runs it is webloyalty.com….so companies that use the service are
* American Greetings
* Broderbund
* Chadwick’s
* Classmates.com
* Drugstore.com
* EB Games.com
* Lane Bryant Catalog
* MovieTickets.com
* PETCO
* Priceline
* The Learning Company
* United Online
i was able to cancel the service by using the forgot password function suggested in the next post…the password was some nonsense i never saw before. i only wish i could trace these things back further…bbb here i come.

I got a $9 charg for the past two month from these fuckers and i dont know where i signed up for this shit!

How can these people still be committing criminal acts for years and still be in business??? They have been taking 2 $10 debits from my bank account for months – WITHOUT MY PERMISSION!! They tried to explain that I signed up for this. So prove it to me. The girl said, by entering my email in a popup window two times – I gave them permission to charge me $20 a month for life. I said if I gave you my email , it was to email me. I never gave you my credit card #. I also never received any kind of receipt or confirmation for the charges. I still don’t know what the hell it was for. I’m going to pursue legal action by contacting the Connecticut State Attorney office since that is where they are in business. Has anyone had any results or is everyone all talk and no action??
Reservation Rewards is owned by WebLoyalty and said they are going to refund me but we’ll see. It’s outrageous that they continue to steal from people on a monthly and daily basis. Aren’t there any lawyers out there?
My credit card information was stolen via purchasing a membership on Classmates.com. I did speak with Classmates tonight and they have assured me they are no longer partners with these people. Complain to Reservation Rewards and then complain to the website that provided the cc info to them. Classmates told me they would make sure I got a refund. So people please CALL the customer service phone numbers for Fandango or where ever they got it from in your case.
I’ll be back and post some links to the FBI internet fraud site and others. People here need to explain these stories to the right people.

I come to visit US and my friend who lives in Cleveland. Only thing that I bought was tickets for Cavaliers game. Now I got 9 USD charge on my credit card account. How the hell did they get my credit card number. I hope someone sued them. It is almost beyond my imagination that this scam story is going on for almost 3 years…

I just noticed a charge on my account from Entertainmt**Rewards for $9. I immediately called them to figure who they were and why I was being charged. I spoke to Nannette and she said that back in Aug. 1st 2005 my husband had signed up to purchase tickets at Ticket Master and that once he entered his email address for the 2nd time that was considered a digital signature to confirm the request. She said the account was cancelled the very same day (Aug 1st 2005) and said that their IT dept. accidently activated our account again on Feb 16th 2006 and that is why my account was charged. She said that a request was put in to cancel it so I should see the “adjustment” to my account in a couple of business days. What the hell!?!??!

This just happened to me as well. I noticed the charge — about a year later! I think I’ve probably wasted over $100 on this company for whom I never signed up for. I fell prey to the Fandango scam. Is there anything we can do?

Got us to…We bought tickets from Fandango. Of course, the forgotten password trick no longer works — it does not recognise my e-mail address! Naturally!
I will call the 1-800 number had have alerted my bank not to honor future charges. I hate to think how long they have been charging me. I’ve been seeing the charge, but wasn’t sure exactly what it was…

They got me also for $7.00. I haven’t ordered anything online or even entered my credit card info. This is crazy.

I called them and they said that they can not find me in system. I spoke to 3 different levels and at the end we the manager in charge who said that he can not figure how they managed to charge me since they do not have any info n me in their system. He was telling me that?!
I am from Europe and I bet company like that couldn’t work there for 3 years. I spend half of my working day trying to solve that shit and who knows how much money on calling my ban in Europe. Is it possible that we can’t do anything…?

Just caught up with the ENTERTAINMNT*REWARDS scam.
As others have mentioned TicketMaster was the culprit. However, also know that Tickmaster and Entertainment Publications ARE PART OF THE SAME COMPANY, IAC/InterActiveCorp. IAC
also owns Ask.com, LendingTree, and Home Shopping
Network (HSN). A pox on all ther houses.

You might be amused with the correspondence, so far, with Staples:
——————————————————
Date: Sun, 5 Mar 2006 11:12:15 -0500
To: support@orders.staples.com
I would like to complain about your website’s relationship with http://www.reservationrewards.com. It gives your company a bad name. I started receiving $9.00/month charges to this after placing an order on your website. I have contacted American Express about this and had the charges reversed as well as contacted Reservation Rewards to request them to stop any future charges. I have also found many online complaints about this company’s fraudulent practices and posted a comment to
http://adam.rosi-kessel.org/weblog/the_man/webloyalty_aka_wli_reservations_is_a_scam.html
letting them know that this happened to me because of an order placed on your website. I would hope that you would not want to tarnish the Staples name by associating yourself with something so deceptive as this. I would appreciate a non-computer generated response to this complaint, so that I know that you are taking this seriously.
——————————————————
Date: Sun, 05 Mar 2006 14:20:28 -0500
Subject: Staples.com Inquiry
From: “Staples.com”
Reply-To: “Staples.com”
We appreciate your inquiry concerning this issue, Jeanne.
I am sorry but I am unable to locate anything on our website linking us to Reservation Rewards.
Please respond to this e-mail to inform us as to how you got signed up through them by placing an
order on our website. The only type of Rewards programs that I am able to locate listed on our
website are Staples Rewards Program and Teachers Rewards Program which are both 100% run by Staples
and 100% free.
We apologize for any inconvenience this may have caused you. Please do not hesitate to contact us
if you require further assistance.
Thank you for your patience concerning this matter.
Mark,
Customer Service Representative
e-mail: support@orders.staples.com
phone : 1-800-3STAPLE (1-800-378-2753)
fax : 1-800-333-3199
online: http://www.staples.com/sbd/content/help/contact/index.html
email ID:9560812

Staples correspondence part 3:
Date: Sun, 05 Mar 2006 16:09:25 -0500
Subject: Staples.com Inquiry
From: “Staples.com”
Reply-To: “Staples.com”
We appreciate your inquiry concerning this issue, Jeanne.
I am sorry but if at the end of placing your order, order #___, you were offered to sign up for a membership with Reservation Rewards, with all the terms and conditions listed right there, and you opted in for it then there is nothing that we can do about the $9.00 fee that you had received.
As per the e-mail that you had sent, that you had received from Reservation Rewards, you had cancelled your membership with them on the final day of the free membership and they also issued a
credit back to you for the $9.00 fee that you had received.
We apologize for any inconvenience this may have caused you. Please do not hesitate to contact us
if you require further assistance.
Thank you for your patience concerning this matter.
Mark,
Customer Service Representative
e-mail: support@orders.staples.com
phone : 1-800-3STAPLE (1-800-378-2753)
fax : 1-800-333-3199
online: http://www.staples.com/sbd/content/help/contact/index.html
email ID:9561247
——————————————————
[comment: I have no idea what he meant when he wrote, "you had cancelled your membership with them on the final day of the free membership". I had been charged $9.00 for 3 months.]
——————————————————
Date: Sun, 05 Mar 2006 23:08:58 -0500
Subject: Re: Staples.com Inquiry
From: “Staples.com”
Reply-To: “Staples.com”
We appreciate your inquiry concerning this issue, Jeanne.
I have read the response from this reservation rewards.com, I understand your frustration but you
did not have to sign up for this. this was a offer you have a choice if you want to sign up or not.
It is not uncommon for web sites to have offers or links on to other sites or programs, that is why
it will not just sign you up automaticly you have to register. It is my under standing that you have
already removed your self form there list and they have issued the $9.00 back to you, so the issue
seems to be resolved. I am sorry that this happened to you.
Thank you for your patience concerning this matter.
Lisa,
Customer Service Representative
e-mail: support@orders.staples.com
phone : 1-800-3STAPLE (1-800-378-2753)
fax : 1-800-333-3199
online: http://www.staples.com/sbd/content/help/contact/index.html
email ID:9562070

Well it looks as if it’s ditto for me as well. Found an unauthorized 9.00 charge in our checking account. We have no idea how this company got our info. Thanks to everyone who’s posted info here and your horror stories on fraud charges brought about by this company. We are going to notify our bank and BBB in our state and theirs, if it is the one mentioned above, about this transaction.

Hello, Today, my husband discovered an unfamiliar charge on our statemenrt,coming from, WLI* RESERVATION REWARDS 800-732-7031.CT
I resolved the banking issue and the $9.00 charge was removed. The Customer Service Rep. added, oh you were also charged in ….. 2 occassions.
I called WLI* RESERVATION REWARDS @ 800-732-7031. Then I had to endure, the most annoying voice menu ever. I nearly hung up. Sort of a Stepward Wive gone worse with mega glitches.It was horrible.
So once an actual person got on the line , I was livid. I demanded, to know just who and what they were.How were they able to charge my account???? I was pissed off.
He told me through MacMall and that I should have rerad the fine print. He also stated that I would recieve a full refund and I also recieved a confirmation letter after I had called them.
I called MacMall, and explained how livid I was that they may be associated to unautherized charges to my account. They were very quick to assess the matter and I got the impression that they were concerned about the issue . They assured me that they were going to investigate it. I responded, I don’t know how they do it nor who’s end it’s on, but it looks like a scam to me.
I followed up with a response to WLI* RESERVATION REWARDS, using reply to the membership cancelation confirmation form letter…which I never did apply for in the first place. I also filed a complaint to my area ‘s BBB, as well as I think it was the justice Dept? I’m nmot sure as I had gone through many sites.
My account was resolved, as well as the pseudo membership, so what comes next is how they do.
I have always had positive experiences with MacMall over many years. So is it possible that
Companies are being scammed as well and used only as an unsuspecting host or medium to gain access to pertinent banking data via it’s consummer data base logs? Is is a hack?
The other question is , if it is a hack job and they have figured out how to access sites, set up pop ups , surveys, windows, etc, that misinformation and misrepresent directly aimed at the consummer, then how is that being achieved Tech wise? Which grows to involve using Banking Institutions to make the fraud complete, which just might be a mega federal offience for starters.
These people just sit back as technology performs each transaction and they see the money flow in. Yet they are willing to reimburse. Of course they would, out of how much already collected over the years and globally how far does this spread?
So how do they do it, especially, if the retail company cannot find any association with the company. How many have asked the companies if they infact are associated with WLI*RESERVATIONREWARDS? If so,does it not place them at risk as well? I would think so. But perhaps they are unaware, just as so many were unaware of the mounting charges.
Technically, I would like to know how they do it and still remain out of jail. Or they lie and run a bogus outfit and prey oin retail web sites.
Jude PS Excuse all typos.

Not only is it the above mentioned it is also Ticketmaster. That’s where they got my information from. They had all of it! I told the lady I wanted my money back and I wanted to cancel my membership. She was actually nice about it and took care of it immediately and gave me a cancellation confirmation number and that I should show a credit of $9.00 (which is what they got me for) within 5 days. Luckily this was the first withdrawl from ENTERTAINMNT*R and I caught it before there was more damage to my account.

OK NOTHING IS FREE IN THIS WORLD… OBVIOUSLY BECAUSE YOU SEE “OH GET 10.00 OFF YOUR NEXT PURCHASE” EVERYONE IS REAL QUICK TO CLICK ON THE BUTTON- SO QUICK TO NOT EVEN NOTICE THAT IT SENDS YOU DIRECTLY TO A SIGN UP PAGE FOR THE MEMBERSHIP!!!!….SHOULDNT A LIGHT BULB GO OFF IN YOUR HEAD WHEN YOURE ENTERING YOURE EMAIL ADDRESS IN 2 TIMES-NOT JUST ONCE BUT TWICE??????- STOP COMPLAINING AND TAKE THE TIME TO READDD!!..SO CALLED EDUCATED PEOPLE IN THIS WORLD

Thank you for all the information that you posted. I saw an unauthorized charge for $9 in my credit card statement by ENTERTAINMNT*REWARDS(Services and Merchandise), a company I had never heard off. I did a google search and I was brought to this page. It took me about 4 hours today to finally reach a customer service representative. Now they say they will refund my money, but I’m still in shock how easy it was for them fraudulently charge my credit card. I always read the fine print and I can assure you 100% that I never signed up for it through ticketmaster.com (this comment is to Bill, post Sept 17, 2005 at 11:36am). Like everybody else, the company just took the credit card information and started charging. These are scam artists! I hope they go to jail!

fyi…
I had the same issue with the $9 charge showing up on my credit card. It took a couple tries with re-dial before I was able to get through and talk to a customer service rep. I just pressed # when they asked for my credit card number and it took me to a real person. After a few minutes she cancelled my account and is refunding the charges.
The process wasn’t too painful.
Oh, and with regards to comments about educated people taking the time to readdd the details… some of these details are intentionally vague. Yes, the details are there, but they make a fair amount of money on people who accidentally enroll in their program. It’s part of their business model. The only way they can keep from being completely shut down is by refunding money to the people who take the time to call.

I used also the Ticketmaster’s site to purchase some musical tickets. After this I was charged for $9 monthly. It took me 3 months to figure out what’s going on. After that I called them to cancel and refund my money. Now I hope I will get back .

add me to the damn list

ENTERTAINMENT*REWARDS got me through Ticketmaster.com… 9 months ago. They’ve stole $81 dollars for me and I didn’t realize what was going on until today. I searched my email records and found the “welcome to entertainment rewards” in my inbox. It states that I got a free trial for signing up for $10 dollars off my next TicketMaster purchase. unfortunately, further down in the email it says,
“If you like the service, do nothing and continue to save at $9/month. You can cancel anytime after billing begins.”
So it’s partially my fault for not noticing this, however immoral were their ways in getting my information. I’m wondering if I’ll be able to get my money back, since it was so clearly stated in the email I received last september. It seems some people have been able to get their money back and some haven’t. I suppose I should at least try.
Motherf****ing bitches!

I just finished calling to remove the $9 monthly membership fee after using Ticketmaster last month. Here is another number that didn’t put me on hold. 1-888-231-7283

I had the same thing:
ENTERTAINMNT*REWAR 866-364-1333 $9.00-
I called the number and the cancellation is now automated.
Looks like they hit me twice, June and July for $9.00 each…dang! $18.00 down the drain!!!

Eariler this week, it was a fraud attack on my Visa Check Card by a company called ‘Great Eascapes’ (or, a.k.a Today’s Escapes), whose unotherized debit to my account put me in the red – adding NSF charges to it. Today it’s Reservation Rewards, only for a larger amount. I’m on Disability, and can’t afford one copper cent extracted from my account. If I find that there is any class action suit against either of these Fraud Companies, I WANT IN! I’ve had to shut down my account, have to contact all of my ‘Auto Debits’ that I’ve arranged once I get my new account number and I’m just totally sick of this stuff. I think that these companies should be held responsible for there ‘debits’ into other peoples accounts and made to pay 3 fold the amount of what they stole, prior to a good/swift and stiff jail sentence. They’re just High Tech Crooks, scumb. I just want to step on them like the roaches they are!

I just noticed this ENTERTAINMNT*REWAR800-285-5525 MI in my bank statement and called the 800-285-5525 phone number. Within two or three minutes I got this account cancelled and the representative promised me that my money would be refunded within 2 business days.

Add another sucker to the list. Classmates.com got me into this. My charge was $10 to Reservation Rewards. How is this scam legal? I stupidly thought that classmates was an upstanding company. What a chump I am.

If you didn’t catch the update to the original post, finally someone’s sued Reservation Rewards and Fandango for this! Read more here: http://www.boston.com/business/articles/2006/09/12/suit_says_online_marketer_ran_scam/

The same thing happened to me. I got charged ten dollars twice on my bank statement. Just call 1800-732-7031, cancel the membership, and ask for a refund.

I was being charged $10 per month from my checking account debit card. I called Reservation Rewards and was told that I was signed up when my daughter made an online purchase with my debit card (with my permission) from Limoges Jewelry.
Res Rewards has promised a full refund. (I hope).
Pam

DO NOT ORDER FROM LILLIAN VERNON IF YOU DON’T WANT TO DEAL WITH WLI. They are proudly promoting this scam. They’ve stategically placed the WLI Rewards before you can get your confirmation number from an online order. The only place to click to continue is to go to WLI. Once I realized what was going on, I got out of the site and after not getting a confirmation e-mail from LV, I replaced the order by phone. I got two orders. Lillian Vernon claims that they are getting nothing in return from WLI – I tend to think differently in the manner they’ve placed this on their website. I also don’t think anyone is an idiot who wants to save money and clicks a button to do so, or clicks a button to continue to the next page to get the confirmation number for the order just placed. I’ve learned that by clicking the button, you’ve authorized the charge of your card and there is no disclosure stating that before you have clicked.

These stupid people. They got me from CLASSMATES.COM I hope someone puts a stop to this and makes them shut down their SCAMMING company. Please, everyone, be careful who you give your credit card to! And don’t click ‘yes’ until you’ve fully read and understood EVERYTHING.

I just noticed it… but I for some reason. Everytime I do the “forgot password” thing, I don’t get my password. I am still waiting for the 4 e-mails with my password to come in.

i was scammed too by Reservation Rewards- through http://www.exposures.com- so beware of that website too!

Im really glad I check my bank account weekly, because I found 2 ten dollar charges for this WLI thing after buying a poster from allposters.com. does anyone know where I can file an offical complaint?

30 dollars so far this company needs to be stoped

Hello, and thank you for all the information here. I had to look up these weird charges on google, and it sent me here.
A Scam is what it is. I was never asked for my cc numbers for this rewards site, but fandango with no second thought, gave it away. Canceling it was rather easy, but i didnt recognize it at first, giving them a couple of payments.
Please be aware of whats happening, and stop it.
This is what the charge said
101 Merritt 7 800-7327031 Ct
Thank you.

I just realized that I too have been scammed. I have already called the number for reservation rewards and have had my account cancelled. The phone operator said that my money should be refunded soon. It’s hard to believe that so many websites can lead to this reservation rewards scam. My fiasco started after ordering food from Campusfoods.com. I think it is really sad how they target us college kids through this website. I have learned never to fill out anything for a supposed $10.00 coupon again…

I fell for this scam as well, I can’t believe how many years these crooks have been allowed to stay in business. It’s a shame our government is too worried about what my children are possibly listening to on the radio or watching on TV instead of worrying more about the internet criminals who are taking advantage of a lot of people.
I bought movie tickets at fandango.com who I called to complain and will never use again. I called WLI and they promised to refund my money which is now 6 months at $10 a pop, we will see.

I can’t believe this has been going on as well since 2003. I have been charged $10/month since October 2007. They are very sneaky. I need to call them and cancel. Thank you for this site and to those who have contributed and complained about 800-732-7031.
Below is their contact information.
http://www.reservationrewards.com/default
Please let us know what we can do to serve you better.
e-mail: customerservice@reservationrewards.com
Mail: Reservation Rewards
P.O. Box 855
Shelton, CT 06484
Phone: Customer Service
Mon-Fri
Sat
Sun
8 AM – 11 PM (EST)
9 AM – 6 PM (EST)
9 AM – 5 PM (EST)
1-800-732-7031

Very good site. Thank you.