As I reported back in April, SuperPoints and its associated sub-websites, LuckySearch, RewardLadder, and RewardShopping, have been down for maintenance since sometime early in April. Management privately suggested to me a return by May 10th, but as that date approached, the site was updated with a revised return date of 5/31.
Yesterday, the site was again updated to provide a link to a blog entry by the owner…now promising a return sometime after July 4th. The new site will reward honest existing members with some sort of unspecified “advantage,” while weeding out scammers and others who were less than honest in some way. It will also introduce some new features that would have been difficult to roll out while the site was live.
I was impressed with how forthright the owner was with information about the challenges the program’s been facing. I think most people are willing to be patient and understanding if they are just kept in the loop. Nice move by SuperPoints, and I hope they’re able to make the improvements necessary to sustain them, and keep their honest members happy, for the long-term.